Pia H.
Retoure
Es gab etwas Schwierigkeiten zum Ende hin hat aber alles mit der Retoure und dem Umtausch geklappt.
Response from R.A.D® GlobalJul 20, 2026
Hi Pia, Thanks for the update and I'm really sorry to hear that this process has been a source of frustration for you I've had a look and I can see that our records show that your refund was processed on the 25th of June. We shared the specific transaction details, including the ARN, with you by email on the 2nd of July. As the refund is confirmed processed on our end, your bank will be able to use those details to trace exactly where it is and get it showing in your account. We're here to help however we can, so do let us know if there's anything else we can do.




