Rackspace TechnologyReviews of rackspace.com

Continues billing 12 months after the account was closed. This still is not resolved...

They blocked my cellphone outlook because of "intrusion attemp". My laptop outlook has been locked out 3 times in the last 5 days. All I tried was to use my cellphone like I have in the past. I'm going somewhere else tomorrow. I refuse to pay an extra month. I'm a vet and use USAA. I'll give them a call and they will not pay it. Rackspace is the worst. Robert S. Former US Army 18E50, 18Z BSME, MSEE MCSE

I've used a lot of hosting companies over the past 20 years and can honestly say that Rackspace are the worst. Overpriced, arrogant, and unhelpful. Avoid and get a cheaper, better service elsewhere from a company who values you.

**I am extremely frustrated with this company! I tried to set up an account but accidentally entered the wrong email address. When I called Customer Service for help, I struggled to understand the representative due to his heavy accent. It made the situation even more stressful. What really irks me is how quickly they were to take my money from my bank account, but when it comes to resolving issues, the service falls short. This experience has been nothing but disappointing!**

Time consuming, over priced, nothing is automated (except for billing you an extra month after cancelling because the service is so terrible). Do yourself a favor and use a modern company that allows you to create hosting, emails, and more in 30 seconds rather than several days. Why on earth do they need multiple people, and many phone calls to activate an account. It is almost comical how they operate.

THEY DELETED OUR SERVER!!! We lost everything thanks to them. If you are stuck using their services, make sure you have recent backups until you find a more reputable and professional company. They had biling confusion on their end and never sent us any notification this was going to happen. After they deleted everything, our business took a huge hit and had to scramble to install backups which unfortunately were not recent. We tried speaking with customer service many, many times. Every time we called, it was a rep from India that were never helpful. We even called during an Indian holiday and was told most of the company was gone due to the Indian holiday. What company with this much responsiblities just closes for a holiday?! GARBAGE!!! We paid a meesly amount (couple hundred bucks) that supposedly never got paid via cc. We told them we wanted to close our account because of what they did. They acknowledge, verbally apologized, and what did they do, kept our account open unknown to us and sent us to collections!!! You can't make this up! NOT SMART TO KEEP YOUR VALUABLE DATA WITH THIS GARBAGE COMPANY!!! Start shopping around and find a more legitimate company that actually works with customers. I wish I could give them negative stars. For what it's worth, I NEVER right reviews. I don't want to see anyone else get hurt the way we did!

A completely worthless "service." They refuse to acknowledge my credentials and cancel account.

I recently had an HR interview with Rackspace, and the experience felt very robotic. The recruiter followed a script with little engagement, making the conversation impersonal. Additionally, the salary offered for a senior position was quite low compared to industry standards. I also noticed a significant discrepancy in pay for the same role across different locations, which raises concerns about fairness and consistency in their compensation structure. A more transparent and standardized approach to salaries, along with a more engaging HR process, would improve the candidate experience.