RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/
RackNerd (racknerd.com) has 374 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
racknerd.com
Website
racknerd.com
Category
Internet & Software
Location
Rancho Cucamonga, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 30% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Moved from cPanel Shared Hosting to a VPS for the first time.
Moved from cPanel Shared Hosting (because of the price increases globally due to cPanel licencing) to a VPS for the first time ever, and decided to go with RackNerd.
Whilst it has only been a week, it was super easy to setup a VPS and get things up and running - and the performance has been great. I can't believe how cheap it is to get a VPS these days!
Response from RackNerdAug 2, 2021
Hi John, thank you for choosing RackNerd and we are happy to hear you're enjoying your VPS service with us.
If there's anything we can assist you with, please feel free to let us know.
NA
Naser A.
Awesome :)
I've been a client for one year with a shared 3 years plan on racknerd. Good performance hosting, affordable price, my sites always uptime, overall it has been a good experience!
Response from RackNerdAug 2, 2021
Hi Naser, thank you for sharing! If there's anything we can assist you with, feel free to reach out to us.
YR
Yulio R.
Well..
Well, it is great. Very cheap price but with remarkable support. This is my first experience with VPS, so far I'm pleased. Great performance, easy to use, fast response. Easy to upgrade/downgrade.
I hope we can be an everlasting partnership :) and ofc hope you guys get what you deserved
Response from RackNerdAug 2, 2021
Hi Yulio,
Thank you for choosing RackNerd, and for taking the time to share your experiences with the community. We appreciate your business!
SK
skrlance
Excellent Service
I am on RackNerd from one year now. They provide high quality service at a very special price. Nothing more excellent than RackNerd I found when I have to look for a VPS web hosting. Thank you RackNerd!
Response from RackNerdMar 19, 2021
We are happy to see you vouching for us, we work hard for our customers everyday. Thank you for your business and for choosing RackNerd.
RT
Ruel T.
Very Happy Customer with 11 Servers on RackNerd
I currently have 11 KVM VPS's with RackNerd. I initially purchased a single server several months ago just to try them because of a promotion, and have since expanded. I do not have any dedi's with them as of yet, so all my comments below are in reference to VPS services.
I use the VPSs for some web application servers, PostgreSQL, MySQL, and CouchDB databases, and VoIP services (handling both media and signaling).
The nodes where my VPSs are hosted are in Los Angeles, Dallas, and Ashburn.
First, the cons:
1. There was a notable temporary network outage in the Los Angeles datacenter a few months back (I don't remember exactly but maybe 45 minutes to an hour or so?). RackNerd notified customers of it very quickly (I found out from RackNerd first, before noticing it myself) and said they were working with their network provider. The outage was not during normal business hours. I didn't hear back as to what exactly happened, but the problem was fixed quickly. This may or may not have been partially RackNerd's fault, but regardless, outages can happen to anyone and sometimes it's unavoidable (even Google and Amazon have proven to not be immune to this.)
2. When purchasing a new VPS, in the client services list, the VPS is named a non-descript name like "racknerd739252", rather than the hostname you chose at time of purchase, or something that identified the specs of the machine or the node or location or something helpful. This is a minor irritation. In the SolusVM control panel, the machines are correctly named with the hostname.
3. Reverse DNS is not enabled by default on some (or all?) nodes. When I try to set an RDNS hostname in SolusVM I get a notice that the feature is disabled and to contact support. I haven't needed this specifically for the servers I have with them currently, so I have not contacted support or mad any effort to set RDNS. This would be an issue if I were running mail services on RackNerd, but for my current purposes it is not.
These are the only cons I have found so far, and as you can see, none of them are extremely offensive or notable.
Pros:
1. Customer support: it's great, and fast. I've never had to wait very long for an answer, and the few times I've needed to open tickets, they were dealt with properly, skillfully, and courteously.
2. VPS Performance: it's excellent. Not like a dedicated server of course, but very good. I have no complaints.
3. Order process: excellent. It's quick and just works. Servers have always been provisioned within a few minutes.
4. Price/Bang for Buck: Fantastic. I am pleased with the prices I pay for the specs of the servers. They are VERY competitive and you'd be hard pressed to find a better deal. I always pay in annual increments.
As you can see by the listed pros, I'm very satisfied, and I don't hesitate to recommend RackNerd to colleagues. I see no reason why I won't be doing business with RackNerd on into the foreseeable future!
AN
Andrian
This guys Product is legit
This guys Product is legit, and the support is awesome, long live RackNerd
Response from RackNerdMar 19, 2021
Hi Andrian, thank you for sharing!
If you ever need anything, just let us know. We’ll be here to help.
LU
Lucile
Fast initial support
Fast initial support, I was not able to pay $69 Invoice and then I replied to their email asking me If I am busy or having a problem paying for ordered service. I then replied to their email saying that I have problem paying.
Within one minute a ticket was created by support from RackNerd and marked to higher level support for resolution.
Love you RackNerd.
Response from RackNerdMar 19, 2021
Hi Lucile, thank you for sharing your experience with the TrustPilot community. We sincerely appreciate your business, thanks for choosing RackNerd as your provider.
CW
Carol W.
I'm Rack Nerd customer from past 2…
I'm Rack Nerd customer from past 2 months and used Low End Box Offer. This provider is super fast over any other windows VPS provider. They got latest hardware which comes for very low price. LEB deals are killer.
Response from RackNerdMar 19, 2021
Thank you for the kind words, we sincerely appreciate your business. If you ever need anything, we're always here to help.