QwintryReviews of qwintry.com

Impressed by the careful handling and fast delivery

Qwintry's 'Shop for me' service is a lifesaver for products not shipping to Australia. Seamless process, though delivery times can be improved

Qwintry's customer service is commendable. They helped me get fashion items not available in India. Slightly delayed delivery, due to Christmas, but worth the wait anyway

Okay, so... I mean, I can't even use words to describe how shocked I am, at how low this company can fall. Their costumer service is horrendous. The people there, working in costumer service, they talk to you the client, like if you're in jail, or some kind of street gang. I have zero idea what's wrong with them. They are extremely rude and impolite. Their attitude is basically, "you're wrong, we are right". "don't complain, or we close your account". "You better be quiet, or we make your quiet". " You have zero rights here". I mean, they literally told me to go far away, and that I could do or say anything, and they don't care. I mean I am just shocked, who are these people? What kind of business are they they running there? They, have a couple of my parcels in their warehouse, apparently they lost them. Their reply was, we can't find them but you should shut up and not complain. ????? I mean I'm shocked. Stay away from them, and don't use their services. You might lose your parcels, and definitely you'll lose your money. HORRIBLE COMPANY!

So, besides the fact that this company is extremely fishy. The way they function is just horrendous. I had an issue with a parcel recently. First of all they told me they can't ship my parcel. Okay, they change the rules randomly, anytime. Okay, then I'm trying to return a parcel, to amazon. Okay... I'm waiting like 10 days, and they've done nothing to the parcel, in the warehouse. So, then I tried talking to customer service. and OMG the people there are nasty, they are extremely rude and impolite. While talking to them they are literally threatening me. I'm just shocked. First they said something like "it's YOUR mistake, it's YOUR fault. Then I said, You're just making up excuses and this is not fixing my problem. I'm going to leave a bad review." Then, check this out. They said " Yeah, we don't care, do what you want". Then they proceeded to threaten me to close my account. Wow, I'm just shocked. They got like 1000 USD worth of my items, in their warehouse. And they threaten to close my account? And they'll keep the items? No idea. So for anyone out there using this company. BEWARE They are scammers, I wouldn't be surprised at all if they are some kind of money laundering business. STAY AWAY FROM THIS COMPANY> Oh and in case, someone from the company is reading this, your employee vitaly is doing a wonderful job threatening people.

Arrived just in time for Christmas. Excellent service!

While I'm satisfied with the service, I think qwintry could be more transparent with their pricing structure. It can be a bit confusing to understand all the costs involved

Qwintry has completely changed the way I shop internationally. The process is seamless, and their customer service is top-notch. They're always ready to assist with any queries. A big thumbs up from me!