QuonticReviews of quontic.com

After dealing with NewRez, Quontic was a blessing. The process was smooth and fast thanks to the Experience, Knowledge and Availability of my Quontic TEAM. Very happy customer! Theresia

hi thanks for oppertunity to share my reverse mortage experience with you.at the age of 86 years old i have become very careful how i manage my money . it's not that i doubt others so much as it is that i doubt me,having reached the age of 86 i have paid off the mortage on my home and have some money to spend i iwish,however, for some bigger needs for things lile home repairs, new car,vacation, well there was just not enough money available for those things,one day i got a letter from a reverse mortage company and called them and i began a proccess that was endless . i got the idea that because i didnot have larger eqiuity in my home they were not all that interested in me.and i was not sure i understood the way reverse mortages worked, so i just forgot about it.. lthen i got a call from you and impressed by your agent . when he had finishned his presentation i felt safe to procced with the mortage. i got the money to do the big item things and still have available funds anytime i need them and still have my house. thanks

Great customer service! This bank worked with us EVERY step of the way while buying our home! They were always a phone call or an email away even while some were vacationing. I will recommend Quontic Bank. It was a great experience at a most stressful time in our lives. KUDDOS TO THE ENTIRE STAFF!! From the Alphonsos' Much Thanks

The worst reverse mortgage lender, ounce the individual demise, very unprofessional especially during the pandemic. Kiss rocks American Reverse Mortgage!!!!

Great service and great stuffs that made everything easier for dream as a homeowner. Hope to see you soon . Thanks to all.

It is too much to explain. It was a very complicated process which they handled extremely well. The people I worked with were very professional and so very helpful. In addition the financial returns were better then I expected. I was very fortunate to have chosen Quontic Bank to do my business. I strongly recommend them.

First of all, this bank is the most incompetent bank to work with in 203K loan. My mom first close her loan with this bank, so I though it would be a great bank to work with from my mom experience. Then I was referred to a senior loan officer name Darren English by a friend. She gave he a background on him saying they used to work together at Wells Fargo. So I decided to give him a shot. One of the worst experiences a first time home buyer could ever experiences. He would promise he was going to call, then he wouldn't return our calls until a few days after, he would then call to update us with the processing of our paperwork. We were unable to get in touch unless Darren would feel like he wanted to give us a word of comfort to let us feel like he was working on getting our loan approved. Prior to getting our loan approved Darren had requested a few information from us in order to help us close faster. Which is my credit card to pay for the appraisal. In the process of trying to get an approval for the loan. We lost the house we was in contract with because this bank Quontic take too long to give us an commitment on the loan and we was out of the 90 day period for commitment. After all we where able to get back the house in contract. We had 2 weeks to close, the appraisal was done, my credit card was charged, we were thinking yes we're almost there. Then come at closing i was told i would be refunded for any fee I pay ahead before closing, so I told the bank attorney I pay for my appraisal should I be reimbursed. The bank told me they have no record I pay for my appraisal. Because they had pay to get it done. I told them my credit card was charged. The next day I researched to see where my card had been charges and the place I found where my card was charged told me someone by the name of Darren English used my credit card to make a purchase. After the police investigate the police told us Darren English used our credit card to pay for his son football team shirts. When we found this out we went to the bank manager and told him everything and even had documentation to back up everything and they did absolutely NOTHING!!! TELL ME WOULD YOU DO BUSINESS WITH THIS BANK???

My account was sold !!!!They are crooks.Yhey steal your money and don’t care about you . Never ever do business like a reverse mortgage with them !!!!!