QuonticReviews of quontic.com

Mike and Deanna were super helpful throughout the whole process. They were very easy to talk to and always available to answer all of my questions. I highly recommend their services!

I'm giving Quontic one star because I actually closed on my house. Otherwise, the worst experience I've had with regard to customer service. If I wasn't pushy to the point of reaching out to the CEO and President of the company, I would have lost my dream home. There were at least 4 people working on my file and they all did not communicate with each other or with me, unless I reached out to them. There was one person though, Darrin English, who was the most helpful. So thank you to him. I wish I can sit here and write exactly what happened and actually give you names, but thinking about how stressful the process was is giving me anxiety. I would like to add for those that are skeptical of my review because I know I would be, is that I'm a legal assistant and work for a major law firm. I understand the importance of giving your clients updates. I don't think I was being unreasonable for wanting to know how much longer before getting a closing date, which I only got because the seller provided my attorney with a demand letter stating that if we don't close by the date they provided, then were going to pull out.

They help with the loan for your purchase of your property and help you execute it, which I recommend to anyone who is in need of this process

Quontic Needs Work Initial information and guidance was great. Process to get loan completed was horrendous. Would not recommend or use again without major process and QA improvements. Supporting staff to close loan was horrible.

I love quontic bank hands down. They gave me the opportunity to buy a home at a very great rate. I’m forever grateful to them, and hope to grow my wealth so I can do business with them again

You have the best service thanks

Quontic was involved in a reverse mortgage for my now deceased parents. They did not represent the best interest of my parent's asset. So, when they passed shortly after closing on the reverse mortgage, I had the hardest time, as executor, to get the final payment and close the loan. They were very difficult to work with. They sent out people to my parents home. Very sneaky and deceitful. They would park across the street and just sit in their car. I finally approached one of them to inquire why they were there and what they were doing. They told me it was because of Quontics wanting to keep an eye on the home. I was shocked at this behavior, especially since I began communicating with Quontics, as soon as, the passing of both my parents, which was 40 days apart. Quontics made an already difficult situation that much worse. I will never recommend Quontics to anyone and I actually warn people against using them or any subsidiary.

Very good bank, always helped promptly and great customer service.