Natalie V.
The customer service is amazing
The customer service is amazing. They go above and beyond to make sure you are taken care of after your purchase if you need technical support or have any concerns.
For years, Quictent has walk into thousands of families along with happiness.
Quictent US (quictents.com) has 645 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingOutdoor & Winter Sports · Van Alstyne, Texas
Excellent

Outdoor & Winter Sports · Seguin, Texas
Excellent

Outdoor & Winter Sports · Aubrey, Texas
Great

Outdoor & Winter Sports · Allen, Texas
Excellent
645 approved reviews, newest moderated first
Natalie V.
The customer service is amazing. They go above and beyond to make sure you are taken care of after your purchase if you need technical support or have any concerns.
Tracy M.
We bought the 10x20 carport with the steel reinforcement cables and are very happy it. We've had it up for a little over a month. During that time we've had some pretty nasty storms and the tent didn't falter at all. It really does a great job with the elements and it provides much needed shade here in the sweltering Austin summer. Customer service was exceptional dealing with a few minor replacements!
happy C.
fits nicely on my deck at 8'x8.' ....wished there was a 6'x6' version but this is ok. A bit difficult for one person to put up but just takes patience and moving back and forth. It has held up well for a month through a couple of storms. Green color blends with the yard
Miriam C.
Some of my tent poles were damaged from high winds; once Quictent was made aware of damaged poles, they were quick to respond to my needs through excellent customer service and parts shipment. Customer Service was very attentive to my problem and pleasant to work with; parts were made available free of charge, except for a reasonable shipping fee. Tent is up; Excellent Job!
Mary DeAmario M.
The instructions that come with it are very inadequate. I contacted customer service, and they were very helpful, and responded quickly. Unfortunately, even the instructions they sent were still very inadequate.
Response from Quictent USJul 6, 2020
Hi Mary, We're so sorry for the happy experience, and we're trying to update our instructions, thank you so much for your kindness idea. Any problem please feel free to contact Quictent, we'll help you ASAP. Have a nice day! Best regards Quictent
Joe J.
Excellent customer service. Minor issue with mesh side that was resolved quickly and easily by Quictent. Recommend to a friend.
Thomas G.
Easy assembly, I did it myself in about 30 min. Good materials, sturdy, good quality plastic. Only bummer is the chicken wire type shelves, they don’t hold much weight. I doubled em up, one on top of another and it helps a ton.
Frank G.
Ordered and was delivered in a couple days just as expected.