Raymond wilson I.
F quickmd
My gf had an appointment on 11/19/24 to speak with a Dr about opioid dependency and being prescribed suboxone to help her get off of drugs. The dr talks to her and then sends a prescription to the pharmacy and finishes the conversation with make sure you're in full withdrawal before taking the suboxone. Today is 11/22/24 and I just left the pharmacy empty handed for the 2nd day in a row. Yesterday I was told the pharmacy had to verify the prescription with the prescribing doctor and that part of the process is required by law so it's as standard as it gets. We'll the mfn dr never answered any of the 7 or 8 calls they made nor did he return the call. Today I tried to pick it up again only to find out that there is no prescription bc the prescribing dr is licensed in Florida. Can you guess where we are not? He didn't answer any of the calls the pharmacy made to try and resolve that issue either and the pharmacy's computer system booted the prescription after a day bc it's not legal here. There is no way to contact these people by phone and it's 4pm on a Friday. My gf has been sick af for days now and I'd bet my life we don't get a reply to the email we sent quickmd until Monday at the earliest. We've been trying to get this girl clean for so long now and she is finally willing to help herself and it all goes down like this... I swear if she gives up and goes back to the street b4 this can be straightened out...
Response from QuickMDNov 23, 2024
Hello and thank you for review and bringing awareness to your experience. Sorry about this, we'd like to investigate further! Have you contacted our Support Team about this, they will be able to message your physician and get to the bottom of this issue. Please create a service ticket here: https://www.quick.md/get-in-touch/



