Christopher A.
I've been a Suboxone patient for…
I've been a Suboxone patient for several years for almost 20. I couldn't afford it anymore so I got off it and I just recently got back on Suboxone I had trouble with my first couple appointments with them but we worked it out. This time my appointment was for a 8:56 I checked in at 8:51. Once I noticed I wasn't receiving a call right away I checked to make sure my number was correct like the FAQ says to do and my number didn't need to be updated I updated my number and then the provider called somehow my phone had gotten turned into airplane mode and I received one voicemail after spending $100 for the appointment and I got back a text saying that they won't refund my money but I don't want a refund I just want my doctor's appointment because I'm out of running the person and Suboxone is really important medication and it's important to have support from your treatment facility and they're not offering that. Maybe in light of this they will
Response from QuickMDJan 14, 2025
Thank you for taking the time to review and share your experience with us. We are constantly striving to improve our processes in order to provide convenient and affordable care. We'd like to apologize for how we addressed your appointment problem. We appreciate you taking the time and going to the trouble to reach out on many fronts and bring attention to what happened. In this matter, you've been a catalyst for change and helping us recalibrate in regards to our approach in Communications and Support. Sorry again for all the trouble.



