QrongeAbout Qronge Reviews Epic Deals Blogs Contact Us Welcome aboard Qronge! QRONGE - Your Ultimate Companion in Exploring Nature's Beauty. At QRONGE, we are more than just a brand, we are a movement dedicated to reconnecting people with the natural world. Our electric bicycles are designed to be more than just a mode of transportation—they are your companions on the journey to discovering the breathtaking beauty of nature.
Qronge (qronge.com) has 193 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Randall M.
The pair of Qronge bikes we purchased allowed us to ride further, faster and more comfortable than any of our previous bikes. Able to ride farther distances, gave us more opportunities to see and visit a lot more places, and got us out riding a lot more often. The quality of the bikes is excellent, and we are big fans of how many miles we can get on a single battery charge.
Diane Z.
Bike has issues. They wanted me to fix it my self. Sent new. Battery. Then both tires are flat. The will sen 2 tires. But who will put on especially back with gears. Brake cord wrapped around fork of bike. To tight. Wore paint on fork and tore cord. Asked for new bike or money back they said I could fix on own what a joke.
Response from QrongeJan 14, 2026
Hi Diane, Thank you for sharing your feedback with us. We’re truly sorry to hear about the multiple issues you experienced with your bike and understand how frustrating this situation has been. This is not the experience we want our customers to have. The concerns you mentioned—including the battery replacement process, flat tires, brake cable routing, and the difficulty of installing components—have been taken very seriously. Your comments have been forwarded to our technical and quality teams for further review. While some components may require adjustment or replacement, we want to assure you that we are committed to working with you to find a reasonable and appropriate solution. Our support team will reassess your case and provide further assistance to address the remaining issues and reduce the inconvenience as much as possible. We kindly ask that you contact our customer support team again so we can continue assisting you directly. Your feedback is valuable and helps us improve our products and service moving forward. Thank you for your patience and understanding. — The Qronge Team
Sherry
The bike was fairly easy to assemble, considering my lack of "expertise". It has plenty of useful features & is comparable to a friend's bike that was more than double the price! It is supposedly foldable, but I can't figure that out & the tutorial doesn't demonstrate that.
Richard L.
We bought two of these bikes. Shipping was as expected. Set up went decent. The owners manual covered most of the setup process. A few things were omitted but using common sense, it wasn't terrible for what had been omitted. We have been using the bikes regularly and thus far they have performed better than we anticipated. We are very pleased with them and hopefully they are durable over time.
Mark V.
My wife and I were thinking of getting emikes, we are beginners and didn't want to spend lots of money on bikes, becouse we didn't know if we would use them. we got 2 bikes, and we are very happy with them, and the support was great, I would email them questions and they would respond the same day.
Jonathan J.
Well this was my first E Bike and really didn’t know what to expect but i was pleasantly surprised with the total experience
Harry S.
I havent' even finished assembling my new Qronge trike and already I'm a fan for life. Their customer service is prompt, clear, and understanding while solving my self-made problem. Who cares if I can't yet ride or pronounce the name, I'm on team Qronge!
Paul V.
Ordering the bike was easy. Bike came in good sized box (heavy) packaged well directions were easy enough to follow. The bike was very fast for me being new to ebikes, took it to the mountains on vacation and had lots of fun. Tires worked well on the trails and suspension did well. I had to tighten the seat a few times as it would come loose enough to slowly go down or swivel when pedaling. The battery held up very well. Overall, I'm glad I bought the bike and look forward to getting back out in the spring.
