Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Carla H.
I came across the puzzle shop by scrolling through like feeds. The design and the colors are just beautiful. I brought some for my family and i was thinking they make great Christmas gifts. I am hoping that I can get more in the future. I enjoy the challenge of doing puzzles and it's a great way to relax and bond with family.
Response from puzzlesup.comOct 14, 2024
Thank you so much for your awesome review, Carla! :)
Lindsay G.
Just want to point out to anyone checking that further down there are two legit looking reviews stating orders didn't arrive (those reviewers have posted many times to TrustPilot over the years). Since then every review is an identical story of 'it didn't arrive, then I called Anna, and it came the next day'. Really? Is Anna literally driving overnight all over America delivering something that is *missing in the post* by hand? Why didn't the original orders ever turn up? Nonsense. It's clearly a scam, don't fall for the gorgeous pics, these reviews smack of being written to draw you in.
Response from puzzlesup.comOct 14, 2024
Hi Lindsay, Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution. We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience. Best regards,
Kristyn
I bought two puzzles and they were so fun. Shipping was good also and on time.
Response from puzzlesup.comOct 14, 2024
Thank you so much for your awesome review, Kristyn! :)
michael C.
We love the details and the colors really make them look amazing. 👍
Response from puzzlesup.comOct 14, 2024
Thank you so much for your awesome review, Michael! :)
Val
Great communication and fun puzzles! Thank You!
Response from puzzlesup.comOct 13, 2024
Thank you so much for your awesome review, Val! :)
Morris
The puzzles came on Monday of this week. I posted earlier that I had not received them. They are beautiful.
Response from puzzlesup.comOct 11, 2024
Thank you so much for your awesome review, Morris! :)
Ann Gibbons S.
Times being what they are, I was worried that my last puzzle might’ve been stolen from my door stop. From Anna’s email, I knew you had me covered. The last puzzle arrived Oct 9. Thank you so much for following up with me, Anna!
Response from puzzlesup.comOct 11, 2024
Thank you so much for your awesome review, Ann! :)
UGADAWGII
I ordered several puzzles, and was very impressed with the quality when they arrived. They are vividly detailed and gorgeous when completed. They do provide a challenge, so don’t let the number of pieces fool you!
Response from puzzlesup.comOct 10, 2024
Thank you so much for your awesome review, Ugadawgii! :)
