puzzlesup.comReviews of puzzlesup.com

Response from puzzlesup.comOct 25, 2024

Hey Bobbi! Thank you so much for your wonderful review! We’re thrilled to hear that the colors and precision of our puzzles exceeded your expectations, and it’s a delight to know they’ll be enjoyed by your whole family!

Response from puzzlesup.comOct 24, 2024

Hi Vicky, Thank you for your positive feedback! We’re glad to hear that the puzzles arrived in great condition. We also appreciate your note on the delivery messaging – we’ll certainly work on making that clearer in the future. Enjoy your puzzles, and thanks again for choosing us! Best regards,

Response from puzzlesup.comOct 24, 2024

HI LDT, Thank you for your honest feedback. We’re glad to hear that you were satisfied with the product, but we truly apologize for the delay in shipping. We understand how frustrating long shipping times can be and we are actively working to improve this process. Your satisfaction is important to us, and we'd love to resolve any issues you experienced. Please feel free to reach out to our customer service team at [email protected] so we can look into your order and assist further. If there's anything we can do to make it right, we're more than happy to help. Thank you again for your patience and understanding. Best regards,

Response from puzzlesup.comOct 22, 2024

Hi Nathan, Thank you for sharing your feedback, and we sincerely apologize for the delay with your order. We understand how frustrating it must be to wait longer than expected, especially with the tracking updates not being as clear as they should. While we strive to meet our shipping estimates, occasional delays can occur during transit. We truly value your patience and would love to assist you further to resolve this. Please reach out to our customer service team at [email protected], and we will work to provide you with more accurate tracking information or discuss any necessary replacements. Thank you for bringing this to our attention, and we hope to make things right for you!

Response from puzzlesup.comOct 21, 2024

Hi Sandi, We’re sorry to hear that you haven’t received your puzzles yet, and we completely understand your frustration. Your satisfaction is our priority, and we’d love to resolve this for you as quickly as possible. Please reach out to our dedicated customer service team at [email protected] with your order details, and we’ll investigate the matter right away. We truly appreciate your patience and look forward to ensuring you receive your puzzles.

Response from puzzlesup.comOct 20, 2024

Hey Ta! Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying the quality and craftsmanship of our puzzles. Your kind words mean the world to us!

Response from puzzlesup.comOct 20, 2024

Hey Jana! Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you enjoyed the unique challenge of our puzzles and appreciated the craftsmanship of the mounting kits. It’s wonderful to know that our customer service could assist you, and we truly value your support. We're grateful to have customers like you!

Response from puzzlesup.comOct 18, 2024

Thank you so much for your awesome review, Laura! :)