Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Elizabeth J.
Anna was amazing I lost info on my order both confirmation and shipping info. Within lessyhan 24 hours had all the info! Great customer service and super fast solution to a problem I created. Can nor be more impressed by the fix to my issue! Thank you Anna for all your help!
Response from puzzlesup.comOct 6, 2024
Thank you so much for your awesome review, Elizabeth! :)
Possum
These puzzles are beautiful and look fantastic mounted on a canvas backing.
Response from puzzlesup.comOct 5, 2024
Thank you so much for your awesome review, Possum! :)
customer
PuzzlesUp representative, Anna, has been extraordinary in her prompt response and customer service in handling my order of puzzles for Christmas gifting! Just when I thought customer service was dead and gone, this company, through Anna, restored my hope! I'd give her ten stars of they were available!
Response from puzzlesup.comOct 5, 2024
Thank you so much for your awesome review! :)
Julia G.
Love the puzzle high quality
Response from puzzlesup.comOct 4, 2024
Thank you so much for your awesome review, Julia! :)
Lori
Bought four as gifts, the quality looks awesome, customer service was great!!
Response from puzzlesup.comOct 3, 2024
Thank you so much for your awesome review, Lori! :)
Cecelia J.
I love doing puzzles and these wood puzzles have been a new thrill. I keep ordering them and they keep shipping them to me. I am really going to miss them and won't be able to purchase any more! It just won't be the same.
Response from puzzlesup.comOct 1, 2024
Thank you so much for your awesome review, Cecelia! :)
Sunshine C.
I finally got the puzzles even though it was several months later. They did continue to keep me informed but it was somewhat frustrating through the process. They finally resent my order and i got it. Not in time for the party, but i will save for other gifts. They were smaller than i though but very cute. Can not wait to see them put together.
Response from puzzlesup.comSep 26, 2024
Hi Sunshine, Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution. We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience. Best regards,
Crystal K.
I highly recommend purchasing from them. Their work is amazing and everything I've seen them do is absolutely gorgeous and extremely talented. You can't beat the prices because the amount of time it takes to make these you're getting a steal. They're definitely not a scam.
Response from puzzlesup.comSep 25, 2024
Thank you so much for your awesome review, Crystal! :)
