Pure Sense Cases Reviews | Read Customer Reviews of puresensecases.com

Pure Sense Cases Reviews | Read Customer Reviews of puresensecases.com

Pure Sense Cases reviews

80 approved reviews, newest moderated first

Musa B.
Oct 21, 2019
We are a home health business and…
We are a home health business and ordered these cases for our iPads that will be used by our field staff. They arrived a day before promised and in excellent condition. It was a little difficult putting on the scratch resistant screen cover, the openings didn't line up exactly, but we were able to get them on and get the bubbles out with a little time and effort. The cases were a little difficult to get on, as we didn't have the opening in the back to slide them in, but the iPads obviously won't be popping out without a lot of help. :) Since we just got them, I can't tell you how long they will last or how they hold up, but I will let you know.
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Lynn M.
Oct 21, 2019
I am not the end user
I am not the end user, I am the purchaser for 30 UATT Teams. The guy I gave them too stated that he liked them just fine and will work with the special ed students very well and will help reduce breakage. Thank you.
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Yev
Oct 20, 2019
Good product
Good product. Great service
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Elizabeth M.
Oct 19, 2019
Bad screen protector
The actual case is nice, but the screen protector is terrible. If this is for kids, they should sell a glass screen protector with the case to ensure proper protection of the screen.
Response from Pure Sense CasesOct 22, 2019
Hello Elizabeth, Thank you for the product review and I understand your concern. Tempered glass is almost always sturdier compared to a regular screen protector. However, tempered glass can break for a variety of reasons even though it is stronger than a standard screen protector. It can break from impact, or if the glass edge or surface is damaged from handling or glazing. To protect the primary users who are kids and toddlers, our product team chooses a regular screen protector. I hope I was able to address the main issue. I am very open to any suggestions or comments to improve our service. So please contact me and we can discuss this further and work towards a resolution. Best regards, Erma Head of Support, Pure Sense Cases
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Jj
Oct 18, 2019
I ordered my case
I ordered my case, then I got an email saying it wasn’t in stock that it was going to take longer and I had paid for fast shipping. Ordered it October 3rd and today is October 18th... still not here.
Response from Pure Sense CasesOct 21, 2019
Hello Janel, Thanks for your honest feedback on the delivery timeframe of your order. I can see that this was dispatched from our international warehouse with a delivery timeframe of 6-18 days. The company always strives to provide fast shipment. We made sure to communicate this to you and get your approval on October 4th. As the parcel is handed over to the shipping partner, all we can do now is follow its journey. Your satisfaction is our top priority. I have reached out to you via direct email to explain our shipment process and timeframe. I look forward to hearing back from you! Best regards, Erma Head of Support, Pure Sense Cases
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Kasey M.
Oct 18, 2019
Perfectly fits the new IPad 7
I purchased the new IPad 7 for my son, and could not find a case for it anywhere! I searched online and came upon Pure Sense Cases. I was thrilled! This case is EXACTLY what I was looking for!!! It is exactly as pictured and fits perfectly. Thank you so much for helping a desperate mom, and FAST!
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Lenore P.
Oct 16, 2019
We liked it very much
We liked it very much. One small issue with the Case is that it works perfectly horizontally with the stand but my granddaughter likes to hold it vertically, so it stands ok but not as well. But we definitely like it.
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Ellie
Oct 13, 2019
Shipped from Amazon
Shipped from Amazon. I didn't want to buy from Amazon.
Response from Pure Sense CasesOct 21, 2019
Hello Ellie, Thank you for your review, and I apologize for the confusion brought about by your order. While it is true that the order came from a local Amazon warehouse, I can guarantee that this is not an Amazon order. We consign our products to their warehouse to keep up with the stock level. This way, our clients like you wouldn't have to wait for a long time to receive their orders. Otherwise, shipping will be from our international warehouse, which takes 7-14 days to arrive. I hope I have cleared the air, and I welcome any suggestions or comments to improve our service. Please send us a direct message if you need further information with your order. Best regards, Erma Head of Support, Pure Sense Cases
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