PurePath Reviews | Read Customer Reviews of purepathshop.co

PurePathReviews of purepathshop.co

3.5260 reviews
Pet Stores
3140 W Main St, Riverton, Wyoming

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PurePath

About PurePath

At PurePath, our mission is simple: create practical, high-quality products that solve everyday problems for pet owners. Our flagship Pet Hair Cleaning Glove is designed to remove embedded pet hair from furniture, carpets, bedding, clothing, and other fabric surfaces quickly and effectively.We focus on product quality, honest communication, and continuously improving the customer experience. Every piece of customer feedback helps us improve our products, shipping processes, and support.We understand that no business is perfect, and we're committed to resolving issues fairly and professionally whenever they arise. If you've had an experience with PurePath, we'd love to hear your feedback. Your reviews help us continue improving and help future customers make informed decisions.Thank you for supporting PurePath and for trusting us to help keep your home cleaner and more comfortable for you and your pets.

PurePath (purepathshop.co) has 260 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: purepathshop.co
Website: purepathshop.co
Category: Pet Stores
Location: Riverton, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PurePath reviews

260 approved reviews, newest moderated first

Robin G.
Sep 19, 2026
So far my experience is sub par
So far my experience is sub par. I ordered on Sept 9 and it still isn’t here. I was led to believe it was shipped from the U.S. it is actually being shipped from China, so the Fed Ex shipping claim is false. I can’t even track it. If I would have know it would take over 2 weeks I would not have ordered.
Response from PurePathSep 30, 2026
You expected a shorter delivery time and a shipment you could track, and instead you have been waiting over two weeks without reliable tracking. We understand why that is frustrating. Please reach out to [email protected] with your order details so we can check the shipment and tracking information for you.
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Consumer
Sep 17, 2026
They sat on my money for 1 month
They sat on my money for 1 month, and then they cancelled my order after i requested a refund! Awful service!
Response from PurePathSep 30, 2026
You waited a month for an order that should not have taken that long, and then had to request a refund before the order was cancelled. That is understandably frustrating. Please reach out to [email protected] with your order details so we can check the refund status and make sure this is resolved.
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Lynne
Sep 16, 2026
Seems to work just as advertised
Seems to work just as advertised. Removed a lot of hair from my couch on the first use. Rolled it up so I could just pull the whole thing off the glove. Very happy with my purchase so far.
Response from PurePathSep 30, 2026
Thank you for sharing your experience! 🐾 We’re glad to hear the glove worked as advertised and removed so much hair from your couch on the first use. We’re also happy to hear you found it easy to roll the fur together and remove it from the glove. Thank you for choosing PurePath and for your kind review! 💛 Best regards, PurePath Customer Service 🐾
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Paul W.
Sep 15, 2026
I have had two of these hand (s)wipes…
I have had two of these hand (s)wipes from PurePath for two months now and for me, they are truly excellent at gathering up pet hair. A good test is to vacuum a rug/carpet very thoroughly and then use your PurePath - the amount of hair the vacuum doesn't pick up but the PurePath does is very surprising (and somewhat horrifying!). I have one medium sized dog who I thought did not lose much hair. How wrong I was! Before I purchased this I purchased a cheaper version which was not as good, so better spend a little extra and buy the PurePath branded version. Highly recommended!!!
Response from PurePathSep 30, 2026
Thank you so much for sharing your experience! 🐾 We’re thrilled to hear how effective your PurePath gloves have been at picking up those hidden hairs, even after a thorough vacuuming! We’re especially glad you found the PurePath version worth the extra investment and that it’s made such a difference with your dog’s shedding. Thank you for the wonderful recommendation and for choosing PurePath! 💛 Best regards, PurePath Customer Service 🐾
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Jake P.
Sep 15, 2026
Don’t buy it!
I am sorry? But this is my second try and is still apparently another internet scam, but they are pretty.
Response from PurePathSep 30, 2026
We’re sorry to hear that you feel this way, especially after giving the product a second try. We’d like the opportunity to understand what happened with your order and experience. Please reach out to [email protected] with your order details so we can look into this and address your concerns directly.
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Nancy E.
Sep 13, 2026
Extremely misleading!!!
The advertising for PurePath is very misleading. The video makes it look like pet hair and lint are effortlessly gathered into a neat, rolled-up line that can simply be picked up and removed. That was absolutely not my experience. I tried using it several times, and it did not work as demonstrated. I couldn't get the hair or lint to roll up into an easy-to-remove line at all. My inexpensive little lint brush works far better than PurePath—and costs considerably less. I also discovered that PurePath is roughly twice the price of an equivalent product at Petco. I regret spending the money on this product. Based on my experience, I would strongly recommend saving your money and buying something else.
Response from PurePathSep 30, 2026
The product did not perform for you the way our advertising demonstrated, and we understand why that left you disappointed. If the experience does not match what was shown, that is something we take seriously. Please reach out to [email protected] with your order details so we can look into your experience and help with your refund request
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Bridgette
Sep 12, 2026
Don’t waste your money
Don’t waste your money. Doesn’t lift hair from my car. I reverted to my Lilly small rubber scrapper. Beyond disappointing!
Response from PurePathSep 30, 2026
If the glove is not lifting the hair from your car as expected, then it is not doing the job you paid for. We’re sorry it was such a disappointing experience. Please reach out to [email protected] with your order details so we can look into this for you and help with your refund request.
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lena B.
Sep 12, 2026
Got it finally!!
It took ages until I received my order. I didn't have any news from customer care on the process. Thought it was a complete scam. However, after 3,5 weeks I received the product! Surprisingly, the product is good and it works well.
Response from PurePathSep 30, 2026
Hi, Thank you for sharing your honest experience. We’re sorry that your order took longer than expected to arrive and that you didn’t receive updates from our customer care team during the process. We completely understand how that could have caused concern. We’re glad to hear that your order finally arrived and that you’re happy with the product and how well it works. We truly appreciate you giving PurePath a chance and sharing your feedback. Best regards, PurePath Customer Service 🐾
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