PurePathReviews of purepathshop.co

WARNING! This Company sign you up to 4 weekly deliveries of detergent sheets without permission! I wanted the Mitt, not some overpriced detergent sheet..

Don't bother with this glove. It works ok but is not brilliant. Beware their Buy One Get One Free "prize". It's not a case of ordering one and getting the second one free automatically. I knew I was taking a chance with this company when I read reviews but was hoping I'd have a different experience. I didn't!!

This item made me believe I could pick up the dog hair( I have 3 dogs)…. It barely even picked up anything… I ordered buy one get one free and only received one… but thank god because now I’ll only have one sitting in a drawer somewhere

Not impressive at all for vehicle carpet hair removal. Disappointing

It works - if the surface is completely flat and hard. The couch is squishy, so it didn't really work. The dog bed is lumpy so it didn't work. Blankets are too soft, so it didn't work.

So far my experience is sub par. I ordered on Sept 9 and it still isn’t here. I was led to believe it was shipped from the U.S. it is actually being shipped from China, so the Fed Ex shipping claim is false. I can’t even track it. If I would have know it would take over 2 weeks I would not have ordered.

I will not buy again, and the product quality or lack thereof is not the reason. First, this "American co." makes and ships from China. Very misleading. That's reason enough to not buy again, but I'll offer more reasons. Their shipping process is a clown show, tracking is often unavailable, and it takes a minimum of 3 weeks post-payment to receive what one has paid for, if you receive it at all. Do I think PurePath set out to cheat people? No, I don't. Their customer service is responsive and polite, but that isnt helpful when the product that was paid for WEEKS ago is still overseas. If a company can't effectively manage its shipping process or accommodate the number of orders it receives, then that company shouldn't take payment from customers. Either the product should go out the door w/in 24 hours of payment, or dont take the payment until you can deliver what was promised. Avoid what is essentially a Chinese company HQ'd in the States for appearance and customer service reasons. Just avoid PurePath altogether, call VISA, MC, or whichever card service you used to buy their product, and challenge the charge so that the card can deal with PurePath. When enough people call VISA and complain about this company failing to deliver on paid-for product, VISA will eventually refuse to do business with them.

Placed my order, the charge went through my checking account, then I get a notice my order has been cancelled. I contacted them and they said it was human error on their part and I would be getting a refund. I was told I could reorder. I told them I better see that refund in the next 48 hours. I had the refund the next day. That is why the got a 2 and not a 1. Will not be reordering. Don’t trust a company that take my money and then cancels my order, refund or not.