PupsClosetPupsCloset provides high-quality personalized products for your pup! We specialize in personalized dog collars & harness - every product is custom made, embroidered Dog's Name and Phone Number. Gift your pup a unique personalized product today!
PupsCloset (pupscloset.com) has 207 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Patricia G.
Excellent product fits great on my Treeing Walker Coonhound
Response from PupsClosetAug 18, 2021
Hi Patricia, Thank you for taking the time to write this awesome review. We are delighted to hear that you are pleased with our products & services. 😊 - PupsCloset Team 🐾
Lori S.
I ordered a personalized dog harness. It took a very long time to receive it. I have used it a few times, the quality of the printing on the personalized tabs is poor and the name and phone number are already rubbing off. No customer service available at all!! No toll free phone number, not even through my credit card company. The digital chat does not work. I will NEVER purchase another product from this company.
Response from PupsClosetAug 18, 2021
Hi Lori, We're sorry to hear that you're not satisfied with our products & services. The situation you have described is not the experience we want you to have when shopping with us. Our team is working hard on replying to all emails and our live chat is only available Mon-Sun 9am-6pm. If we receive your message after hours, we will get back to you the following day. We appreciate your patience and understanding, and would love to make things right! Please reach out to us again via email at [email protected] and we hope to assist you further. - PupsCloset Team 🐾
Myra K.
So easy to put on her!!!! She ran from the harness at first, but now that she knows how well it fits and how easy it is to put on, she’s stopped running away and welcomes it as our sign of a good walk coming!!!! Bunty no longer pulls so hard and the harness is definitely sparing her neck — thank you! And it really does look attractive on her!!!!
Response from PupsClosetAug 18, 2021
Hi Myra, Thank you for taking the time to write this awesome review! 😊 We're delighted to hear that our harness fits your dog perfectly and that it helps with the pulling! - PupsCloset Team 🐾
jodi K.
I made my first purchase at PupsCloset. I was really happy with the leather leash and engraved collar in pink. I order a lime green rope leash and vest with Velcro tag which I was a little disappointed with the quality of the vest. It is suppose to be a secure harness vest, but its not really secure for a large dog, which mine is. I will not be able to use that for training purposes for which it was intended. It did seem misrepresented in its picture unfortunately. I'm not sure what if anything I can do since there is a matching Velcro tag with her name, but it is detachable from the vest where another tag could be placed. We'll have to see what can be worked out. I love the pink leather engraved set.
Brooke
We have four dogs and color code their collars so the color options were fantastic. We had a mishap on one of the collars but they answered their email and got me a new one as soon as possible which I loved! I will definitely be recommending them to everyone I know and using them again when they wear these collars out!
Response from PupsClosetAug 18, 2021
Hi Brooke, Thank you for taking the time to write this awesome review! 😊 We're delighted to hear that we were able to sort things out. We hope you enjoy the collars! - PupsCloset Team 🐾
Robert M.
Wow.best harness ever.what nice were it goes on his back it not to big.so he does not get hot.love the band around his chest.it flexibility. Thank you it awesome
Response from PupsClosetJul 23, 2021
Hi Robert, Thank you for taking the time to write this awesome review. We are delighted to hear that you are satisfied with the different features of our dog harness and we hope you'll continue to spread the word! 😊 - PupsCloset Team 🐾
diane C.
Everything went smoothly and the product is high quality 😃
Response from PupsClosetJul 23, 2021
Hi Diane, Thank you for taking the time to write this awesome review. We are delighted to hear that you are satisfied with our products & services. 😊 - PupsCloset Team 🐾
Barbara R.
The collar is WAY too thick for a small dog, and where the ring is, it juts into the neck, so very uncomfortable! It looks like plastic instead of leather. I would never use it on my dog. I wish I could return, but with the customization, I guess I’m stuck.
Response from PupsClosetJul 23, 2021
Hi Barbara! I'm sorry to hear that the collar you purchased was too thick for your dog. We do have a wide selection of collars and we're happy to send you a replacement of a collar that is suitable for your dog. Please let us know how we can make your experience better and if you could send us an email at [email protected] we would love to assist you further! :) - Jess, PupsCloset Team
