PupsClosetReviews of pupscloset.com

I purchased a personalised harness. It is very good quality, looks great and my Border Collie is very comfortable wearing it and doesnt pull. I did follow up with only one email because my order had not arrived. I received an extremely fast response that it should have been received and another had already been organisef to be dispatched. A couple of days later I had received the harness. I cannot speak highly enough of pupscloset from the fantastic quality product, extremely helpful staff and superior customer service.

We really like the harness and it was delivered in a very timely manner!!

Loved the personalized harness. The large fits our EB well and it's super easy to take on and off her.

Ordering was easy (once a choice was made considering the large amount of products to choose from). Delivery took around 3 weeks. The collar I purchased was exactly as advertised and very good quality. I will be making further orders.

I have a French miniature poodle who by natur are very susceptible to throat gagging, so I was looking for a harness that would prevent this. Read very careful the information provided in the listings about this hardness and thought I had finally found the ideal harness. Was I wrong, the front (very thin) strap goes right across the throat hens the gagging. This product is overpriced and should not be used on dogs with sensitive throats

The collars are awesome. Very well made and solid. The black engraving really stands out. These collars are going to last a very long time.

PupsCloset representative, Jessica, is awesome! She was extremely understanding and accommodating. I had accidentally selected the wrong size of harness for my dog, Gordon. So when I received the harness, I was disappointed and upset with myself. Jessica sent me a replacement for no extra charge! All I needed to do was pay a nominal fee for shipping. Thank you Jessica. Awesome customer servce!

Very poor customer service. I reached out to them after 3 weeks of not hearing anything to find out, my personalized collar was sent back, I confirmed my address and still have not heard anything. I have emailed many times with no reply and I ordered my personalized collar April 22nd. I will not be ordering from them again, I will be trying to get my money back 😔