PupsClosetReviews of pupscloset.com

3.6207 reviews
Pet Stores

PupsCloset

About PupsCloset

PupsCloset provides high-quality personalized products for your pup! We specialize in personalized dog collars & harness - every product is custom made, embroidered Dog's Name and Phone Number. Gift your pup a unique personalized product today!

PupsCloset (pupscloset.com) has 207 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: pupscloset.com
Website: pupscloset.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 24% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PupsCloset reviews

207 approved reviews, newest moderated first

Jake
Oct 26, 2021
Perfect product...Great price!
The personalized harness was perfect! We live in Laplace, Louisiana and lost just about everything in our home to hurricane Ida. We had borrowed a leash and collar from a friend to walk our 13 year old yellow lab, Gracie. PupsCloset was just what we needed. Shipping was fast and by using their sizing chart, the fit was perfect.
Response from PupsClosetOct 27, 2021
Hi Jake, Thanks for the awesome review! We're happy to hear that you're satisfied with our service and the quality of our products! Hope to see you again soon. - PupsCloset Team 🐾
Patty O.
Oct 26, 2021
You Won't Be Dissappointed
The personalized brown leather collar arrived yesterday. It is exactly what I wanted. I got the brown because my dog has brown spots and it matches perfectly. The name plate was done correctly and now he has information and I don't have to listen to any jingling all night long! The size of the collar was correct and is well made. I am very happy with my purchase. I did try to do a live chat because the shipping took so long (which I blame on current events) but I never got a response.
Response from PupsClosetOct 27, 2021
Hi Patty, We're sorry that you didn't get a response to your messages - we must have missed them! If you would like to contact us, please send us an email at [email protected] and we'll be able to assist you further! We definitely put a lot of effort into making high-quality products and we are delighted to hear that you love them and thanks again for your continued support 😊 - PupsCloset Team 🐾
DAVID A.
Oct 14, 2021
Great collar very well made
Great collar very well made love the color fits perfect and great nametag Thanks for the above average craftsmanship
Response from PupsClosetOct 27, 2021
Hi David, Thanks for the awesome review! We're happy to hear that you're satisfied with our service and the quality of our products! Hope to see you again soon. - PupsCloset Team 🐾
Brooke
Oct 7, 2021
Bad service
I ordered a collar on the 8th august still nothing have sent 3 emails no reply. Not happy at all with the service
Response from PupsClosetOct 27, 2021
Hi Brooke, We're sorry that you didn't get a response to your messages - we must have missed them! The situation you described is not the kind of experience we want our customers have when shopping with us. Please accept our apologies and we will be in touch with you again via email shortly. - PupsCloset Team 🐾
Thomas G.
Sep 30, 2021
I’m very happy with the harness It’s…
I’m very happy with the harness It’s very well made and my dog loves it. Keep up the good work.
Response from PupsClosetOct 27, 2021
Hi Thomas, Thank you for taking the time to write this awesome review. We are delighted to hear that and thanks again for your continued support 😊 - PupsCloset Team 🐾
alison H.
Sep 24, 2021
FANTASTIC SERVICE
FANTASTIC SERVICE Thanks to Jessica MY dog called BJ has finally received his harness. I did have trouble at first tracking my parcel my fault used the wrong website Grip Harness instead of Pups Closet.
Response from PupsClosetOct 27, 2021
Hi Alison, Thank you for taking the time to write this awesome review. We are glad that you're satisfied with our service! We try to provide the best possible service to our customers and thanks again for your continued support 😊 - PupsCloset Team 🐾
Maree D.
Sep 21, 2021
Well made harness but just didn't work
Purchased a small (12lb) harness that had capability to add dog's name or text on the sides of the harness. Loved the idea that it was super easy to put on! Did not like the stiffness of the body's fabric (more like a quilted thickness) or the velcro panel name plates that were provided to stick on each side of the harness body. Name plates are way too large for a smaller dog's harness.
Response from PupsClosetOct 27, 2021
Hi Maree, Thank you for taking the time to provide feedback on our products. We will take your feedback into consideration and will aim to improve our products moving forward. Thanks again for your continued support 😊 - PupsCloset Team 🐾
frank
Sep 20, 2021
for the price it's okay
for the price it's okay. pretty much about the same as others. appears to be light weight, which is good for a small dog. would i recommend this product / company; i would consider it. the inquiry into the product the people seemed to understand what i was looking for, were helpful and product was delivered in a timely manner. as long as the dog is not too excitable it's easy to put on. adjusting it though is a bit tough,
Response from PupsClosetOct 27, 2021
Hi Frank, Thank you for taking the time to write this awesome review. We are glad that our harness works for your dog! Please continue to recommend our products to others and thanks again for your continued support 😊 - PupsCloset Team 🐾

PupsClosetReviews of pupscloset.com

About PupsCloset

About these reviews

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PupsClosetReviews of pupscloset.com

PupsCloset reviews

Perfect product...Great price!

You Won't Be Dissappointed

Great collar very well made

Bad service

I’m very happy with the harness It’s…

FANTASTIC SERVICE

Well made harness but just didn't work

for the price it's okay

About PupsCloset

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

PupsCloset reviews

Perfect product...Great price!

You Won't Be Dissappointed

Great collar very well made

Bad service

I’m very happy with the harness It’s…

FANTASTIC SERVICE

Well made harness but just didn't work

for the price it's okay