PupsClosetReviews of pupscloset.com

The dog collar I ordered from you was excellent quality and it fits my German shepherd perfectly. I recommend PupsCloset for quality, design and quick service!

I got exactly what I wanted. The material was quality! It didn't take long to receive!

I was skeptical about ordering this harness because we didn’t know if the company was legit. Then not hearing anything about our order once placed made me nervous, but we finally heard something and it was reassuring. The harness arrived and we were very pleased with the ease of use. It goes on so easily and not stressful for our dog at all. Our only complaint at this point is the personalized name plates are WAY too long for the space provided for them to Velcro on and they poke our dog making him uncomfortable. My dog’s name is only 6 letters and there is a lot of left over space on the name plate so I am not sure why it needs to be that long. I am not sure we can even use those as they are not at all comfortable for him. I reached out to the company and after several days, I heard back and they told me to move them up on the harness. WHAT??? So they could poke his neck instead??? NO!!! I had to find someone with a sewing machine to cut them and stitch them to make them usable. I am furious with the customer service we received on this situation. The harness itself is nice, but the personalization isn’t worth the extra cost!

Just got my order. I'm in love with.it you guys did an awesome job

I ordered two harnesses and two collars I received the two harnesses, but not the two collars. I have contacted support numerous times. The first time I got a response apologizing for the mistake, and told the collars would be sent. It has been quite some time and the collars have not been received, nor have any of my other inquiries have been responded to. Does not seem to be a very professional company and I am out the cost of two collars.

Ordered a hard to find sized collar for my dog. I wanted a 1/2 inch wide but most collars weren't long enough to fit my dogs neck. Was thrilled this collar fit perfectly! Also very well made and I love that it is personalized with my dogs name and my phone number. Only negative was it took over 2 1/2 weeks to receive and I did not get any tracking info.

Loved the product but just took over a month to ship. Great for dogs that chew on their tags.

Ordered a heavy duty harness for our 115 Lab. Typed in her name for the free name plates. Instead of getting a name we were sent a (do not pet) tag to place on each side. They said no name was given, yet I typed it on the order form. Still stuck with (do not pet tags), or pay $14.95 more. 2nd offer was $6.95 more. Great quality harness, just wish I got my free name tags sent as I requested. But did not want to add $7 to a $40 dog harness. Make sure they see your requested name if you order a personalized item.