PuppySpotReviews of puppyspot.com

It was an amazing experience. Everyone was extremely great and nice. I’ve already told a lot of friends about them. I would use them again I. A heart beat.

Don’t ever use this service if you ever want to stud your beautiful dog. Plus, they never answer their damn phone.

We found an adorable 7 week old beagle. We paid the $2500 for her plus $399 for her to fly to California. We were given an itinerary saying the dog was coming from St Louis to San Diego in one week. The day before we were supposed to meet our puppy, we Your review We found an adorable 7 week old beagle. We paid the $2500 for her plus $399 for her to fly to California. We were given an itinerary saying the dog was coming from St Louis to San Diego in one week. The day before we were supposed to meet our puppy, we called to confirm the itinerary and were told it was canceled due to heat. No update on the app. Then a week later we again prepared to meet our new puppy in the airport and we received a phone call the night before stating the dog had an ear infection. Most ear infections improve in a couple of days with the proper medication... so the new date was scheduled for one week later. Then... once again...the day before we were scheduled to get our puppy, we were told that the medication didn't work and the breeder needed one more week to treat the infection with a new medication. We called our "concierge", Nate, and asked why it took a whole week for a professional breeder to realize that this puppy's ear infection was not improving! So now we are out almost $3000 for the past 3 weeks. We have changed our schedules to pick up our puppy 3 times... all with last minute cancelations. We are SO frustrated! All we have are 3 pictures of a 7 week old beagle puppy that we paid for.... that is now 10 weeks old. We have a breeder that let a puppy go with an ear infection for over a week before deciding to change medications. We have asked for the medical/vet records. I would feel less angry if someone at the company at least apologized and made an effort to give us updates. My family has fallen in love with this beagle puppy... so I guess we'll wait another week to see what happens. called to confirm the itinerary and were told it was canceled due to heat. No update on the app. Then a week later we again prepared to meet our new puppy in the airport and we received a phone call the night before stating the dog had an ear infection. Most ear infections improve in a couple of days with the proper medication... so the new date was scheduled for one week later. Then... once again...the day before we were scheduled to get our puppy, we were told that the medication didn't work and the breeder needed one more week to treat the infection with a new medication. We called our "concierge", Nate, and asked why it took a whole week for a professional breeder to realize that this puppy's ear infection was not improving! So now we are out almost $3000 for the past 3 weeks. We have changed our schedules to pick up our puppy 3 times... all with last minute cancelations. We are SO frustrated! All we have are 3 pictures of a 7 week old beagle puppy that we paid for.... that is now 10 weeks old. We have a breeder that let a puppy go with an ear infection for over a week before deciding to change medications. We have asked for the medical/vet records. I would feel less angry if someone at the company at least apologized and made an effort to give us updates. My family has fallen in love with this beagle puppy... so I guess we'll wait another week to see what happens. ***UPDATE I originally posted a one star review...it is now four stars... We received a phone call from a supervisor today. He was very polite and apologetic. He quickly accommodated our requests for the records from the veterinarian and even said he would even reach out to the department that vets breeders just to make sure the puppy's treatment was not outside their standards. Bonus... without asking, he offered to credit us the $399 that we paid for the travel. I will happily update the review to 5 stars once our beagle arrives.

I actually had very good communication with the managers throughout the process. Both Tiffany and Oriell were great communicators and kept me up to date on the delivery of my puppy. I was able to get my pup (Oakley, a morkie) from the flight and he was fine and is adapting. However, I took him to the vet for them to check him out. He's a healthy pup but the medical records from the Breeder is all fake or lies. I was told the pup was born on 6/15/19 and the vaccines on the medical record are 6/13/19. How is that possible? I tried to reach out to both my puppy managers. Radio Silence. I contacted puppy spot and they just said his 1st shots were given too early and we will reimburse you the $50. Now, my vet wants to do everything from the beginning and is telling me that this is a puppy mill. How embarrassing for me. I hope that he stays healthy...

Puppy spot was exceptional in making our first puppy experience simply incredible and easy. Right from the sales person Lisa to puppy manager Nikki, everyone was very helpful and tried their best to help us. We got connected to breeder as and when we needed, we even asked the puppy to be kept at breeder for additional 3 weeks and they helped us get that done seamlessly at no extra charge. Our puppy arrived as promised on time and completely healthy. The response from puppy manager was always within the time frame listed by the app and the response was adequate. Thank you puppy spot!

So happy with my new puppy. She came quickly and puppy spot informed me each step of the way. She was brought right to my door. Couldn't be more pleased with my results and the service.

I am very happy with my puppy. Puppy spot made it so easy to buy her online. The service has been excellent. I tell everyone that is looking for a puppy to use Puppy Spot

It was a nightmare getting this little guy to Montana, but he's home now and all is finally well. Many thanks to Will, Rachel, and Chelsea from puppyspot and Tiffany, the breeder, for finally making this happen!