Gladys G.
Very difficult to communicate by phone
Very difficult to communicate by phone, email or the chat on the App. Many people involved in the process result in a lack of communication. Too much time to get answers. Overall bad experience.
Response from PuppySpotSep 25, 2019
Gladys - We are very disappointed to learn that you have such a negative view of your experience with our team. We never want a puppy parent to feel the way you do. A member of our team will be in touch with you very soon to learn where we may have failed to meet your expectations and how we can improve. Despite your negative view of PuppySpot, we remain committed to nurturing our relationship throughout your puppy parent journey.




