Rachel K M.
I adopted my cavalier puppy from here…
I adopted my cavalier puppy from here when I couldn't find cavaliers anywhere without health or behavior issues. I fell in love with his pictures and just had to have him so I kind of purchased without really researching Puppy spot. Then when I started googling it I found some alarming reviews which made me regret using them. Overall I had no issues. They can be difficult to communicate with and that was probably my most frustrating thing with them. When you're putting down 3k or more for a dog that's taking a big chance. I do think they need to work on their customer service and attentiveness and maybe have breed specific specialists. Anyway, my puppy arrived safe and sound and on time at the airport in a very nice kennel with newspaper cuttings in the bottom. Two vet checks confirmed everything I was guaranteed health wise and he had no issues. I could tell he had been loved and cuddled because he was all about being held and handled. If puppy spot would come off less sketchy in their customer service I think they would be the best agency to go through. They have mixed reviews so I think for me to use them again I'd like to see the balance lean more in their favor positively. But as far as the puppy himself everything was completely accurate. And here we are 3 months later no issues! My pup is trained and happy as ever!