Kevin M.
Puffy has an amazing guarantee and return policy
Puffy has an amazing guarantee and return policy. The product seemed really good, however, we had hoped that the mattress and adjustable base would address certain sleep issues. Unfortunately our particular issues did not improve, but this is not due to Puffy. Nonetheless, they quickly arranged a pick up to take the mattress and adjustable base away for donation. It was truly white glove service. Puffy has been exceptional throughout the whole process.
Response from PuffyNov 30, 2022
Hi Kevin, Thank you for leaving us such a wonderful review. If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. We’ll give your friend $800 off and you’ll receive $250 of store credit as well. Here’s the link for more details: https://puffy.com/pages/share Thanks, The Puffy Team


