PuffyReviews of puffy.com

Well, isn’t that cute! I wrote this complaint in 2019, after owning the mattress for a full year. Here we are more than three years later, and the Puffy folks are finally getting around to answering! Great customer service folks! Do you think I actually still have this abominable product?? ************* We’ve had this Puffy mattress now for one full year. We’re average folks for Americans, and this mattress is not Puffy anymore. I’d call it Slopey. It slopes down towards either sides from the middle. It’s lost whatever memory it ever had of where it ought to return. It is the worst mattress we’ve ever owned. If there was a site where I could leave negative stars, I’d do it. I would not just offer a negative review, I’d warn folks off wasting $900. Be on the lookout for my review. Both of us have felt like we were sleeping in a valley. Both of us have woke up to back and neck pains. The slope of the bed away from the middle is now permanent. We can’t both sleep in the middle so one of us suffers more and both of us are crowded in our once spacious queen size bed. The mattress is not good for sleeping, but it’s worse for anything else folks do in bed. It’s like being swallowed by quicksand. We need to get rid of it now, and I’m sure we’re well past our refund date. I’m hesitant even to donate it to the Salvation Army, who still take beds, but that’s probably where this will go. What a waste of money. Please stop making these things, and get day jobs somewhere else.