Public GoodsReviews of publicgoods.com

Greenwashing scam site at its finest. They will sneakily charge “membership” of $79 a few weeks after your order arrives. Although they did refund this. Unfortunately the products I received were utter trash. Lotion bottles with badly fitting pumps that seemed worse than if I’d bought from Target. Clearly not designed to be sustainable high quality like the price and marketing suggests. Their cleaning spray is completely ineffective and smells of a very perfumey Jasmin as opposed to a clean fresh scent. What’s worse is despite paying for the spray bottle it actually wasn’t glass but plastic. The refill is also plastic. Their walnut scrubbing pads are paper thin and ineffective. I contacted them to let them know and they refused a return. Shady company exploiting people who want to feel like their being sustainable.

As close to a scam as there is. Buy anything and they automatically charge a membership fee and won't let you delete your payment info. Basically a gym membership model for low quality wasteful consumer products. Way to go VCs!!! Way to go Morgan Hirsh and Michael Ferchak!! "Make it affordable" means "scam people"?

Public Goods does state upfront they will charge you $79 for a yearly membership - it’s not in huge letters, but it’s there. However, once they have your credit card info, good luck cancelling. I tried to cancel about 6 months after I joined - I was just not impressed (except the spicy Bloody Mary mix - 5 stars for that) and thought I really thought I’d successfully canceled but then I saw 6 months later they’d charged me again. I wrote to customer support, I never heard back but they re-subscribed me to the mailing list.

Hey people who thinks they were "scammed" - IF you read their Home Page, it's THERE, it DOES state they are a "Membership" online store, just like Costco! DUH! Like with anything else out there, it's your responsibility as a Consumer to "read" Agreed Upon Terms & Conditions. Obviously these allegedly scammed people DID NOT do that! I gave 3-Stars as a "neutral" rating because I have not yet ordered from them.

I’d give them zero stars. This company is a scam. Don’t order anything from them ~ they will charge you $79 two weeks after your purchase!!!!

Complete scam of a company with their automatic $79 “membership” charged 2 weeks after purchasing products. They should be shut down.

Not transparent. We bought a few things several months ago. Today my son and I both saw separate charges without any warning. Not an honest company.

It was saddened to see that this person was so unhappy about the $79 yearly fee. I’m a customer of Public Goods and a very HAPPY CUSTOMER at that. As a retired business person, I just want to point out a couple things that should make you think differently. Take Costco, for example. There’s a good chance that YOU might be a member. For many companies, it’s advantageous for the company and the consumer, to have membership(s). Some are tax reasons. Some are to attract/maintain a particular customer or business base. You state that nowhere does the site state that you need a membership. This isn’t true and I strongly suggest you look at the site again, so that you can correct your evaluation. AND, maybe, after reading this, you will change your mind and happily join! Look at it as a business, with a membership like Costco has, but it’s even better in many ways. No lines is one of my favorites! The QUALITY is bar none, the BEST quality possible. I know why, because after reading your comments, I decided to read the WHOLE website. Public Goods put each and every item through vigorous scrutiny, testing, etc. from start to finish. The products, ingredients in products, are based from who they get from. Is that supplier a decent company, treating their employees well, organic, not polluting, etc! Foods! Wow! The saying is big things come in small packages. I’m changing it-BIG AND GREAT THINGS COME IN PLAIN, RECYCLED PACKAGES. Top quality. Yummy. Quality. Prices are BETTER than the average store. The Rice Pilaf (different flavors too), is my go-to side dish. And I ALWAYS make double because everyone wants seconds. I just tried the Chai Tea concentrate. It’s BETTER, doesn’t have the ingredients that sound like it was developed in a lab like the concentrate I purchased at the store. Cleaning products- I started with the starter kits. A QUALITY spray bottle and a small container of the concentrate for Surface, Bathroom and Window Cleaners. I’m now paying HALF for a product that works as good if not BETTER than the name brand. AND, I’m not throwing away a plastic bottle over and over again. Beauty-I admit. I was apprehensive about trying the face and eye creams. I’m so glad that I did!!!! My SAVINGS are approximately $65.00 on the two! Each is JUST as good as the name brand I used for years. I’m sorry for talking ears-eyes off lol but Public Goids is one of the BEST companies I’ve EVER used and i didn’t even go into how they plant a tree for every order, or donate to a food bank, etc. They truly are a company with a heart and soul.