Public GoodsReviews of publicgoods.com

If you loved the original shampoo and conditioner you could be very disappointed in the newer, reformulated shampoo and conditioner. I am so disappointed.

I recently ordered the face cream along with the eye cream. When I opened the eye cream it was almost empty. I reached out to the company and they offered to refund my money or send me another one. I chose to have them send me a new one. When it arrived I found the same amount of product in the container, about 1/3 full. I guess that is how much you get. I used the face cream for 2 weeks and my face broke out. I discontinued using it and 3 days later my skin was back to normal.

Public Goods gives off this clean minimal ethical vibe, and I really wanted to like them, but the experience feels mixed. Some items feel thoughtfully made, others feel like they were rushed just to fill the catalog. Shipping delays happen more often than they admit. The brand image is strong, but the operational side feels shaky. I keep hoping they will improve because the concept is good, but right now the quality jumps around too much to trust them fully.

This really is an exceptional company over all. I do wish that particular food items wouldn't contain seed oils. I would love a bigger selection for pantry items and also bedding. Their 3 scented non toxic candles are phenomenal. I wish they'd add a few more scents. Most of the products they have are top notch quality. I would just love a wider selection. And also a rewards program would be great too.

Good however some of their products had tropical oils in them, which are very dangerous for people with heart disease so otherwise I love the products just disappointed to see that toxic stuff in the food some of them

The dishwashing soap spilled in the packaging this time

I do think their items are quality but you cannot return things with any ease so beware that what you're buying is exactly what you want. They were nice enough to do a return exception for me but I had to monitor and reach out to them when the return had reached them which is more work intensive than I want to do with any online purchase so I won't be buying from them again.

I liked the promptness of our communication but I had to correct the product she sent as a replacement as she was sending a lotion pump not a kitchen dish soap metal pump which I stated that needed to be replaced in my first email to her. I did attach a picture for her reference to help guide to the right replacement product. Thank you.