Public GoodsReviews of publicgoods.com

I am SO enjoying products from Public Goods. I can make informed purchases with confidence as I've contacted Public Goods with product questions a couple times, and each time, response is fast, detailed, and friendly. I love their products, policies, mantra "It's All Good" and employees bring positivity to my day.

I ordered a number of items, including the deodorant in the paper tube, some kitchenware, some cereal and snacks, and dish soap. Everything is good quality. I found Public Goods because I was looking for a plastic-free deodorant option, and this didn't disappoint - it works well for me and smells nice (mild citrus). The only downsides I see are the plastic bag used to carry the deodorant (I get that it comes in a paper tube - maybe a PLA-coated wrapper would solve this problem) and the shipping costs for small orders. The prices are not bad for these types of products, but you have to order quite a bit (especially for one person) to get free shipping.

I had a issue with billing and contacted Public Goods to clarify a charge. Since customer service is not available by phone, only through text or email, I was skeptical about a response. I was wrong, Daniel in support responded to both my text and email very quickly and helped me to resolve my issue. We have been using Public Good products for years and are very pleased with the products and the service.

I reached out the the customer service department to have them help me with my Membership. Their customer service exceeded my expectations. They offered a thorough explanation of my different membership options, were timely and informative. I will not hesitate to reach out to them again. I ended up with a lifetime me membership and couldn’t be more excited about it!

I worked with the customer service department on my recent order and their response was instant, they resolved my issue immediately, and they were very friendly. In addition to their wonderful service, they have super products! I'm so glad they are here!

Products are great, eco friendly and customer service is always super helpful and helps resolve any issues or changes necessary with your order.

We love Public Goods! Our household appreciates the integrity of their products/ingredients as well as their outstanding customer service. Thank you!!

I received a damaged item in my most recent shipment. I reached out to the PG team, received a timely response, and had a replacement item processed within <24 hours. Very impressed with their Customer Service!