More providers should specify what insurance they accept so proper don’t waste time -started with a provider-we has some misconceptions on times-after I had worked up to opening up, she have an ultimatum on my care which was a trigger and now I’m starting all over . For this reason I do not recommend Darcy Arnall. It takes a lot to ask for therapy and start to be open-horrible experience
AB
Amir B. Thérapeute P.
Say that they ask for 90+ hours of…
Say that they ask for 90+ hours of training, then I sent 120 hours of training and they tell me it's not enough. I sent more hours, still not enough, telling me I need supervision. I sent 7+ years of experience, 109 reviews on Google My Business, 14.2k+ on Facebook... They don't understand, maybe, that it's just a platform where people simply need backlinks... There's no general policy on their site that sets out the conditions. I think it's not by chance, or maybe they prefer a certain name or origin? I'm very confused, nothing is clear in these exchanges that serve no purpose. I've lost my time and my energy, I don't trust them. I asked to delete my profile as well as my listing from their platform... I wonder whether all these "psycho-practitioners" who are less qualified than me went through the same thing — and what they did. I didn't want to push it, so I'm letting it go.....
CS
C S.
⚠️ Requested Cancellation — Still Being Charged ⚠️
On 9 May 2024, I emailed Psychology Today and clearly requested that my subscription be cancelled at the end of the current term and that no further renewal charges be applied.
🚩 In 2026, I discovered that Psychology Today was still taking monthly subscription payments from my account. My bank statements show charges in February, March, April, May and June 2026.
🚩 What made this even more concerning was that when I logged into my account, Psychology Today displayed messages stating that my credit card information was invalid and that my account was still under review pending approval. Despite this, subscription payments continued to be taken.
📧 I contacted Psychology Today and received an acknowledgement of my complaint, but the payments continued while the matter remained unresolved.
💳 I have now been forced to contact my bank and block any future payments.
A customer who submits a clear written cancellation request should not have to investigate bank statements, chase customer support, and involve their bank to stop recurring charges.
⚠️ In my view, this raises serious concerns about subscription management and the handling of customer complaints.
Based on my experience, I cannot recommend Psychology Today. I hope the company improves its cancellation procedures, billing practices, and customer support so that others do not have a similar experience.
RB
Richard B.
Absolute shit show
Been looking for a couples therapist and 6 out of the last 10 results I reached out to said they do not work with couples. Also looking for a therapist that takes Aetna, and five out of the 10 I contacted say that they do not accept Aetna, even though it says on the profile. A lot of the contact numbers don't even send you to the actual Therapist, but some third-party that pressures you into setting up a full appointment without ever actually speaking to someone to see if it would even be a good fit. Absolutely useless.
SH
Sherline H.
April Marie Anderson is who you should heal with
April Marie Anderson is a licensed mental health counselor, based in Boston, that my fiancée found on Psychology Today. Experiencing career burnout, navigating serious emotional impact from life being real and hard, and needing help with continuing a healing journey burdened with stress and anxiety - April was exactly who I needed.
Our 90 day journey started with very professional and timely communication. By the end of the 15 minute consultation, I knew that I had found the right therapist. April is qualified, intelligent, patient, kind, real, and relatable. I looked forward to every session - There was structure with the topics we'd discuss and she was very open to things taking different turns, while walking me through feelings, perspectives, and experiences. I always felt safe, seen, and supported. She gave me a lot to reflect on, to unearth, to explore, or to pause on. I felt challenged in many ways, as well as empowered.
At the beginning of therapy, I felt overwhelmed, tired, drowning. By the end of the 90 days, I felt hopeful, joyful, stronger, and more in control. April is the third therapist that I've worked with but she has been the best and most impactful.
I'm grateful to have gotten so lucky to experience her brilliance and professionalism. Anyone looking for support and relief should start and end with this therapist - April Marie Anderson.
AM
Amy M.
Website is disgustingly discriminative
Website is disgustingly discriminative.
Filters for therpist search - can specify their race and sexual orientation...
Many options, but no options for "white" or "UK national" therapist. No options for "heterosexual" therapist.
It is disgusting.
Why is it okay to say - I'm Indian and want an Indian therapist - but not the same for me as someone who is English?
I'm transgender and want a transgender therapist - but not - I'm straight and want to discuss my relationship problems with a straight person.
The world is nuts, no wonder people need therapy.
Sort out your discrimintaing filters.
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Ronald
Bad website
Bad website. It supposedly sets you up for a 15 minute consultation, but actually usually refers you to a company (few of the providers are independent), that has you then verify insurance, etc., before you can get that 15 minute consult. And then, the therapist might say that they have no availability at this time, so you have done all this for nothing. I was eventually connected with one therapist who looked nothing like her picture the website, and so I had to wonder what was going on.
MR
Marjolein R.
AVOID
Very few referrals, which can happen. The problem started when I tried to quit my subscription, this is nearly impossible, psychology today do not respond to my communitation so I will need to cancel the payment through my bank, which is a nuisance. Also, this is un unethical way of doing business, which doesn't belong in the counselling profession.