Psychology TodayReviews of psychologytoday.com

Avoid LaMont Hail from Twin Image Counseling Services. Do not trust. His conduct is completely unethical and unprofessional. He was totally dishonest and deceitful. I regret giving his services a chance.

I was looking for a therapist YESTERDAY, kinda hard to told in my area, and found this website. I put my number in 3 times to request consultations with 3 of the therapists. All day today, I've been getting spammed by auto quote companies. ALL DAY.

Something is...wrong with PT platform these days. As a therapist with a profile as well as client looking for a therapist more than once, it seems there's a breakdown in actually connecting prospective clients with therapists. Take a look at any Reddit post on this topic (it's a lot to type), but the experiences are common and very similar. Something's amiss. Standing out to me the most is that "Big Box" therapy like BetterHelp, Rula and the like are the ones who sometimes end up reaching back out to clients--many ppl have shared experiences leaving a vm for 15+ therapists and never hearing back EXCEPT from say, a rep from Grow or TalkSpace. I don't, for a second, think that many therapists are not calling clients back. I know I'm not one of them. My profile says I have 60 contacts but I believe I've been in touch with 5. As a client, only one out of 8 therapist called me back. Many therapists have said they've been on this platform for years and it was their main source of clients until about a year or two ago and it's essentially dried up--but if ppl ARE looking for therapists and therapists ARE looking for people...how can this be?

I'm 80, Psychology Today dosen't want old people.

I’m a nurse practitioner who somehow wound up with a Psychology Today profile — presumably, my former employer signed me up. I’m no longer working in healthcare and have been trying to remove my profile from the internet but there’s no phone number to contact and I’m left communicating with bots via email who keep sending me invalid links to authenticate myself.

Libbi Keith marriage relationship counselor will sleep with your man and lie about it so she can continue sleeping with your man for 2 years creating clients for her line of work then think its funny when caught very unethical should not be a therapist knowing what she doing can damage people for life she one sick twisted therapist

Say that they ask for 90+ hours of training, then I sent 120 hours of training and they tell me it's not enough. I sent more hours, still not enough, telling me I need supervision. I sent 7+ years of experience, 109 reviews on Google My Business, 14.2k+ on Facebook... They don't understand, maybe, that it's just a platform where people simply need backlinks... There's no general policy on their site that sets out the conditions. I think it's not by chance, or maybe they prefer a certain name or origin? I'm very confused, nothing is clear in these exchanges that serve no purpose. I've lost my time and my energy, I don't trust them. I asked to delete my profile as well as my listing from their platform... I wonder whether all these "psycho-practitioners" who are less qualified than me went through the same thing — and what they did. I didn't want to push it, so I'm letting it go.....

On 9 May 2024, I emailed Psychology Today and clearly requested that my subscription be cancelled at the end of the current term and that no further renewal charges be applied. 🚩 In 2026, I discovered that Psychology Today was still taking monthly subscription payments from my account. My bank statements show charges in February, March, April, May and June 2026. 🚩 What made this even more concerning was that when I logged into my account, Psychology Today displayed messages stating that my credit card information was invalid and that my account was still under review pending approval. Despite this, subscription payments continued to be taken. 📧 I contacted Psychology Today and received an acknowledgement of my complaint, but the payments continued while the matter remained unresolved. 💳 I have now been forced to contact my bank and block any future payments. A customer who submits a clear written cancellation request should not have to investigate bank statements, chase customer support, and involve their bank to stop recurring charges. ⚠️ In my view, this raises serious concerns about subscription management and the handling of customer complaints. Based on my experience, I cannot recommend Psychology Today. I hope the company improves its cancellation procedures, billing practices, and customer support so that others do not have a similar experience.