Protection 1Reviews of protection1.com

I am enjoying the new system easy to understand alarming the key pad

Excellent, courteous, knowledgable service! My brother has protection1 and I'm so happy that I do too. Highly recommend!

Protection 1 protects my home with security and smoke / heat detectors. When I do need to call, the phone rings maybe 5-6 times and they answer. I recommend them all the time. I also deal with their central stations daily in my work. As a fire inspector, I call the central station to put systems on test and to confirm signals. I'm always spoken to very pleasantly and with courtesy. Thank you Protection 1 for your professionalism.

I have only had portection 1 for about 3-4 weeks. So far I am very happy with the company. I did have to get an additional key clicker and thought it was a bit expensive, but I needed it for my housekeeper. I am not sure I love getting all the emails about setting and disarming but in the long run I think it is a good feature of the system so that you know what has gone on.

My wife and I are happy with the service and the equipment purchased.

I had a system in my home and it belongs to Vivint. Protection one installed the new panel and did not add all of the devices to the system. I reached out to protection one about the issues and they told me I would have to pay for a technician to install the devices. That's poor customer service. The technician that installed the system never installed the other devices.

It took 2 times of coming out to get things done. The first guy did not have everything needed to complete the install. The 2nd guy came out over a week later for finish up the first install. He had to replace the first panel. He had to call someone to get help to get that done. It had been raining and he never covered his feet to protect my carpets. I run a daycare and had to tell him not leave his tools down where the children could get to them. In less then 2 weeks we had to replace a battery in the smoke detector. The way this is going I do not think I will renew the contract.

I love the system easy to use. The cell phone is great.