Carly And Dan C.
Excellent service and follow up
Easy to use and customer service has been great
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listingHome Improvements
Excellent

Home Improvements · Fayetteville, Tennessee
Excellent

Home Improvements · West Palm Beach, Florida
Excellent

Home Improvements · Bradenton, Florida
Excellent
546 approved reviews, newest moderated first
Carly And Dan C.
Easy to use and customer service has been great
Lois H.
We're very thankful that we chose Protection 1. It is so easy to operate and everyone involved has been wonderful.
R. W.
Everyone has been friendly and very helpful. The technician was very helpful answered all my questions.
Mike M., Tampa, F.
We received our box of equipment issued as a self-install. It took about an hour to walk around the house and install the contacts on all doors, mount the smoke and glass break detectors and then call the central number for activation. The longest part of the setup was having the phone technician step through each device connection to insure that it functioned correctly. There were no wires to connect, no electronics to mess with and no computer programs to modify. Everything included in the box was plug & play. As indicated, my system was up and running within an hour. I spent another 30 minutes or so configuring my Smartphone and laptop to be able to monitor my system and change personal settings. I am extremely pleased with both the system as well as the pricing that was offered through USAA!!
Angel L.
Javier convinced me to change my system after been very conferrable with the only alarm system ive owned for 30 years
KLB
I have been a long standing customer of Protection One with over fifteen years with 3 location (Two Homes & One commercial Office) I would recommend Them Highly
Robert L.
Our prior company came to replace a bad battery and left with a nonworking alarm system. They did not follow through on their promises to send a sales person to discuss installing a new system. Protection1 responded quickly to my inquiry, and had someone out with in a day and had a new system board installed in a few days. They were professional, efficient, and a welcome improvement on the old company.
Patricia S.
Protection One services are outstanding. Everyone who answers the phone and technicians, are fast, efficient, knowledgeable and friendly. Pat S.