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Promdressshop Reviews | Read Customer Reviews of promdressshop.com

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Shopping & Fashion
Clothing & Underwear
Promdressshop

PR

PromdressshopReviews of promdressshop.com

4.4748 reviews
Clothing & Underwear
5917 S Archer Ave, Chicago, Illinois

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PRPromdressshop4.4

Reviews748 About Contact

Overall score

4.4 out of 5

Great

Average of 748 reviews

Distribution

5★76%
4★7%
3★6%
2★3%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(877) 299-3786
promdressshop.com
[email protected]
5917 S Archer AveChicago, IL 60638

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About Promdressshop

Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.

Promdressshop (promdressshop.com) has 748 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: promdressshop.com
Website: promdressshop.com
Category: Clothing & Underwear
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Promdressshop reviews

748 approved reviews, newest moderated first

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Danielle M.
Apr 19, 2017
I was concerned about the measurement …
I was concerned about the measurement chart with my daughters bust/hip size not matchin the suggested measurements, but the dress fit perfectly. I just have to get it taken up for her height.
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Tonja G.
Apr 19, 2017
Dress looked even better in personality
Dress looked even better in person. Thank you
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Lauren D.
Apr 19, 2017
Strange Smell?
Service was great and my dress arrived right away. The only complaint I have is the strange smell my dress arrived with.. it stinks and I can't get rid of the smell?
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Paige
Apr 19, 2017
Horrible Customer Service
My dress was way too big so I tried to contact customer service to exchange it for a bigger size... WHAT A NIGHTMARE. I tried talking to 4 different people all of which told me different things. I will never order from them again.
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Glinda
Apr 19, 2017
Dress sizing measurements were pretty …
Dress sizing measurements were pretty odd & unproportionate but all sizes listed online. Will have to be altered, but was aware of that since before purchase. I didn't like how when my dress was unavailable they offered me another dress but expected me to pay an extra $100+ dollars for it. Very good customer service with any questions I had!! Thank you!!!!
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Nancy
Apr 18, 2017
The dress is beautiful
The dress is beautiful. Would be nice if you could order to fit but the dress came in plenty of time for fitting. It needs to be taken in and shortened but better than too small.
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Gina
Apr 18, 2017
So happy!
Dress came much faster than expected and it's absolutely gorgeous. Couldn't be happier! Excellent service and excellent product, thank you very much!
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Susan T.
Apr 18, 2017
Responded in a timely fashion
Responded in a timely fashion. Dress delivered almost a month earlier than expected.
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