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Promdressshop Reviews | Read Customer Reviews of promdressshop.com

Home
Shopping & Fashion
Clothing & Underwear
Promdressshop

PR

PromdressshopReviews of promdressshop.com

4.4748 reviews
Clothing & Underwear
5917 S Archer Ave, Chicago, Illinois

Call Directions Website

PRPromdressshop4.4

Reviews748 About Contact

Overall score

4.4 out of 5

Great

Average of 748 reviews

Distribution

5★76%
4★7%
3★6%
2★3%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(877) 299-3786
promdressshop.com
[email protected]
5917 S Archer AveChicago, IL 60638

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About Promdressshop

Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.

Promdressshop (promdressshop.com) has 748 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: promdressshop.com
Website: promdressshop.com
Category: Clothing & Underwear
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Promdressshop reviews

Showing 56 reviews with 4 stars · Clear filters

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Troy
Aug 16, 2025
I have been with this company for over…
I have been with this company for over a year now, and I'm extremely satisfied. Everything has been excellent. Thank you
Response from PromdressshopAug 20, 2025
Thank you.
Report
Purchaser
Sep 30, 2021
The dress arrived promptly
The dress arrived promptly. However the $500 was just in a plastic shipping envelope- should have been shipped in a box. The return process was complicated and did not have to be. You must email within 3 days or receiving. That sounds reasonable except when you receive it on a Friday when u are out of town for the weekend and get home on Sunday.
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Ildiko S.
May 14, 2021
Perfect outfit dress for me
Perfect outfit dress for me , in FL.
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taha H.
Apr 9, 2021
the dress was in a good condition
the dress was in a good condition, only missing a few embellishments plus I haven't found a little plastic bag containing extra beads or embellishments
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Ciarra F.
Sep 11, 2020
Great Dress!
The dress was almost perfect t! Had to have some places altered but great quality and awesome customer service!
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sma
Mar 22, 2020
repeat customer
A video would be cool.
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AB
Feb 8, 2020
Love the dress
Love the dress. It fits perfectly. It was too bad that there are restocking fees, I would have ordered both sizes to get a comparison and then keep the one that fits best. Even though we took measurements, it is a little snug in the middle.
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Lillian C.
Dec 14, 2019
Good experience
Good experience. Received my dress quickly.
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