PromdressshopReviews of promdressshop.com

I purchased a dress late February for my daughters senior prom, received it in April, and it was totally, drastically different from the picture they advertised. Her and I both were so disappointed because this was the only dress She loved and looked forward to wearing to my SENIOR PROM. She cried for like 3 hours. We immediately got in touch with them to inquiry about returning the dress and getting my money back, I was given the information and it has been almost 3 weeks and I have yet to get my refund...Beware of this site and their lack of honoring their word or product.

Dress was a little different than picture. Still pretty and excited to wear it. Will order from this site again

Like the dress, delivered very fast.The downside is that i paid 25$ for delivery when i placed my order and again UPS charged100$ more at the door! Will chose another company next time!!

I bought my dress here it was originally $500. The dress was like $340 or so on their website so i was stoked and bought it and when it came i discovered a rip in it and they wouldn't do anything about it when i emailed them. The price is good because the quality is bad. I guess you get what you pay for and I wish I bought the full price one instead of this one and having to not use it all together.

Delivered on time, was too big...but good material...

Shipping was fast and dress was exactly as we expected.

The dress we ordered came with a stain on it and no tags. We were out of town when the dress arrived. When we returned and opened the package we were shocked to find the dress NOT in perfect condition. I called the retailer and they told me it was outside the 5 day return policy so they could NOT help us. I told them I just wanted to exchange the dress and they said they could not because they had no way of knowing if we wore it already. I explained that I wouldn't be asking for a replacement dress if I the dress had been worn. I WILL NEVER order from this website again. Beware!! Their customer service is awful!!

had stain on it when i took the dress out of the package