Gustavo Gaspar A.
Solo la tardanza
Solo la tardanza

At Project E Beauty, we believe radiant skin is a goal everyone can realize.Since 2012 we have been committed to bringing salon-grade skincare to a wider market. Over 12 years on, we've built an international team of skin experts, delivering safe, effective skincare solutions through advanced skincare technology. We've transformed over 500,000 routines and set a global standard in beauty tech, reaching over 68 countries. As pioneers in LED home therapies, we are committed to our customers, using your feedback to guide our every move.Empowering Your Skin Journey
Project E Beauty (projectebeauty.com) has 720 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Gustavo Gaspar A.
Solo la tardanza
Nadiia P.
Absolutely love the face and neck masks! The quality of the masks and package is amazing. Thank you!
Susan C.
Do not buy from this company. I bought a LED mask and the charger was broken when it arrived. Trying to get a refund is ridiculous, I had to take a video, send that then go to the website and send a pic and fill out a form. No response, had to write another email to get any sort of response. I now have to ship the faulty goods back and pay for shipping myself. This will be reimbursed apparently but only if it costs less than 20 dollars and I use a low cost carrier. I now have to take the time and expense to return a faulty product!! I would recommend purchasing from an Irish company or one which collects faulty goods themselves, definitely not this one!!!
Response from Project E BeautyOct 10, 2025
We truly regret to hear about your experience and understand how frustrating this must be. Our team is already in touch via email to get this resolved as quickly as possible. Please keep an eye on your inbox for further updates.
Joyce
the customer service is really nice, very helpful. Also there products quality is look good. I will definitely recommend to my friends who need!
Ivana K.
I had an issue with my mask and the customer service was amazing when it came to solving the problem. The mask is great and I am so excited to use it for many more years to come!
Emma W.
Very satisfied.
Sarah R.
Update: They sent me a new mask to replace my broken one!! Many thanks! I love the mask, and it's been great whilst it has worked. It is nearly 9 months old and has now ceased to work completely. I have contacted customer services on 3 occasions, but they are yet to offer any satisfactory conclusion, just keep saying I can't return it as it is more than 60 days old?? So much for a warranty!
Response from Project E BeautySep 25, 2025
We’re sorry to hear about your experience. We’ve just sent you an email to get this resolved—please check your inbox. Thank you!
Magali L.
“My order arrived safely and very quickly. The customer service was kind, professional, and very supportive. I’m really happy with Project E Beauty and highly recommend them.”