Proclaim Reviews | Read Customer Reviews of proclaimhealth.com

Proclaim Reviews | Read Customer Reviews of proclaimhealth.com

Proclaim reviews

333 approved reviews, newest moderated first

Daniel
Nov 14, 2025
Buyer beware
Do not buy this product unless you want a useless expensive piece of junk in your bathroom. My plaque buildup got worse after using this for 2 weeks. I told my dentist but he told me to use it for another 3 months. My plaque buildup then got even worse. When I tried to return it then, proclaim told me I missed the 30 day window. I’m sticking w my Waterpik and being careful about what my dentist tries to sell me now as a “rep” of Proclaim
Response from ProclaimDec 15, 2025
Thank you for sharing your feedback, Daniel. We’re sorry to hear about your experience and want to better understand what happened so we can make this right! While we’re not seeing prior communication in our system, a member of our Customer Care team will be reaching out directly.
Report
Carl
Nov 10, 2025
Very hard to use in small bathroom
Well, the concept sounds great, but whoever designed or constructed it must have assumed that the customer has a large, flat vanity cabinet with a sink in the middle of it. This thing is a nightmare to use in a small bathroom with a pedestal sink and a limited number of electrical outlets. The cord that connects the main part of the machine to the handle is too short and stiff. I will have to either figure out how to rebuild my bathroom to find a spot to place the machine where the handle can reach the sink or give up on it.
Response from ProclaimDec 15, 2025
Thank you for taking the time to share your thoughts, Carl. We understand the system’s size may feel large in certain bathroom setups, and your feedback is valuable as we continue improving the Proclaim experience.
Report
Rose
Nov 9, 2025
The unit is innovative and a new…
The unit is innovative and a new concept in deep cleaning around the gum line; The first unit works great; however, the second unit requires more than one try to get the light to turn on--so have to put back on docking station and retry.
Response from ProclaimDec 15, 2025
Thank you for your review, Rose! We’re happy to hear the first unit is working well and we appreciate you flagging the issue with the second Proclaim unit, as that’s certainly not ideal. A member of our Customer Care Team will be in touch to make this right!
Report
Jeff
Oct 23, 2025
Pricey, but seems to be doing something
Pricey, but seems to be doing a good job. I won't know for sure until my hygienist gives me the thumbs up or down.
Response from ProclaimDec 15, 2025
Thanks so much for sharing your feedback, Jeff! We’re glad to hear things seem to be going well so far. We hope your hygienist gives Proclaim a big thumbs up, and please don’t hesitate to reach out to our Customer Care Team if you have any questions along the way!
Report
customer
Oct 22, 2025
I give this a 2 because the mouthpiece…
I give this a 2 because the mouthpiece is hard and difficult to put in the mouth. It would have been nice if it were made of softer plastic.
Response from ProclaimNov 3, 2025
Thank you for sharing your feedback! We understand that the mouthpiece can feel firmer than a typical mouthguard or clear aligner — it’s made of medical-grade resin to maintain the integrity of the jet channels and ensure each treatment is as effective as possible. Many users find it helpful to slightly wet the mouthpiece and insert one side at a time for a more comfortable fit. We truly appreciate your input and will share your comments with our team as we continue refining the Proclaim experience!
Report
Dee H.
Oct 20, 2025
Absolutely love it
Absolutely love it! Worth going through the process and waiting after the scans.
Response from ProclaimNov 3, 2025
We're so glad to hear that Proclaim was worth the wait, Dee!
Report
AP
Oct 14, 2025
While this works great for the front…
While this works great for the front teeth, the mouthpiece isn't long/deep enough to reach the back of the mouth/molars which means it doesn't actually provide the alternative solution I was seeking
Response from ProclaimNov 3, 2025
Thank you for your honest review, AP! Please note that there is never a jet placed behind your last molar - if there were the mouthpiece would likely not fit in your mouth! That means that the mouthpiece may not physically cover your last molars, although there are jets directed to the spaces between your last and second-to-last molars. A member of our Customer Care Team will be in touch to ensure your mouthpiece is fitting properly!
Report
ANTHONY
Oct 12, 2025
Good product terrible customer service
Good product, terrible customer service. They don’t respond to anything.
Response from ProclaimNov 3, 2025
Thank you for sharing your feedback — we’re so sorry to hear about your experience trying to get in touch with us. That’s definitely not the level of service we strive to provide. Please reach out to our team at [email protected], and one of our agents will be happy to assist you within 24 business hours. We appreciate your patience and the opportunity to make things right!
Report