primotronixReviews of primotronix.com

READ THEIR BBB REVIEW! "F" RATING!!! MANY COMPLAINTS FILED!! This is a terrible company. They "bait and switched" me and sent an old, outdated lens instead of the lens I ordered. They charged my credit card a higher charge than advertised, and they did not ship all items included in my package. Even after multiple attempts to get the correct items, NOTHING was made right! No lens, no completion of the items included in the package, and no correction of price!! DO NOT BUY FROM THIS COMPANY!! I CANNOT WARN STRONGLY ENOUGH AGAINST THIS COMPANY!! Buy ELSEWHERE!! Update: I have contacted the TX ATTORNEY GENERAL'S OFFICE and the Better Business Bureau. Investigations are currently underway. I encourage anyone scammed by this company to do the same. WE THE PEOPLE can put this SCAM company out of business forever!!

I placed order for canon 18-135mm lens for my T3i camera last friday. Primotronix was the cheapest so i gave it a shot. I was a little bit worried about the price and this store but yesterday i got my order very well packaged. Lens works great, canon original. Good store!

I ordered a Canon Rebel T2i on a Sunday and Monday I received a call for a sales rep. They stated that the model had been discontinued and offered to "upgrade" me to the newer model for free. Then they proceeded to try to sell me the 5 hour battery, which I declined and then was told they would throw it in for free. My order that I initially had purchased online went from $450 to $570 when I was told the upgrades would be free! I called the next day to complain about their "bait and switch tactics" . They offered to sell me a lens that I was interested in for less then cost at $70 but what about the $100+ they already overcharged me?!? Then I look online and the had charged the lens twice! I decided against the whole purchase and called back to cancel. I was then told that a refund would take 10-14 days! How is that even possible? This company is a scammer!

Great customer support. right after i placed the order they called me to verify the order. Person on the phone was very well technically educated and gave me my options regarding the lenses that i can use with my camera ( i originally was buying body only). Primotronix.com is a great store with nice prices.

I loved the way they packaged my camera. Great store with amazing prices. I ordered my Nikon D90 camera with 3 extra lenses and price was great. I was really amazed when i found some extra free stuff in the box - usb bracelet and extra battery. cant be more happy. thanks

I placed an order with them for a Nikon camera and lenses over the Memorial Day Sale that they were having. My total order was for 1350 with FREE shipping. I got a call from a sales rep, very slick talking that just kept saying 'OK" and kept upgrading my order by saying "I will throw and extended battery, extended warranty, tripods in for you" He ended with "I will send the products out today, 1750 total ok, bye" He hung up. How did the price go up $400 !!! I called back waited for 25 minutes and another slick salesman told me about a 6-7% up-charge for S/H. I told him what the other guy did, but he was the same, just kept saying ok and promising a bunch of extra items that I had no desire to buy. I called my bank and put a stop to the charge. STAY AWAY, they are using at least 3 different websites that go to the same call center.

I ordered this Coolpix last week and just got it in. Really Great deal on the price, i was little bit worried about the shipping dates and other, but it turned out to be very fast and well taped-packaged-packed:) Camera is Awesome and i got a battery for it from the same store. Great people and professionals.

im pretty sure they shipped my camera same day, because by the morning of the next day i had tracking information in my email and in two days my camera arrived. They pack great, lots of peanuts. Camera works great since than and i remember that they price was great. I recommend this store to anyone.