PrimejacketsReviews of primejackets.com

I purchased a New Jersey Devils Stadium series jacket, when it arrived it didn't fit. The staff at Prime Jackets was helpful and arranged a refund immediately. They were professional and showed tremendous concern for my disappointment that the item did not fit.

Great company to get goods from highly recommended. Quality stuff

excellent customer service

The team at Prime Jackets was really helpful. I purchased the jacket as a gift and the recipient needed a different size. Prime made the exchange process very easy for me and I was able to get help quickly and easily. I really liked the quality of the jacket and I will be purchasing 2 more as additional gifts.

While the two jackets I ordered were different from the description (trademarks not the same), they responded to my efforts to return the jackets and to receive a refund.

The pants and jacket both fit nicely. The color is spot on what we were looking for, and the material feels light enough that I won't overheat during our summer wedding. Customer service responded quickly when I reached out about a water spot on the lapel. They addressed the issue professionally and promptly.

The 5 stars is for their customer service. Even though the jacket did not fit, they made the return swift and easy. I think they should revise their sizing chart to actual American sizes.. lol Thank you!

Although the sizing was a bit off, the customer service was great! They offered a satisfactory remedy and were incredibly responsive. Also, the quality of the jacket for the price is unmatched! Very happy customers!!