PrimejacketsReviews of primejackets.com

The company kept me informed along the process of my order. They are proactive and care about the customer. My grandson loves the McQueen jacket. I would buy from them again.

The communication with them was great. Unfortunately the jacket size didn't work out however the customer service dept fixed the issue immediately. Great service!

We ordered a jacket and it didnt fit right. reached out to PJ and they issued a full credit.

Prime jackets.com is the worst. I ordered a jacket from them and it said it would arrive in 7-10 days. Days after the 10th day I get an email saying it is delayed. The shipment says that the item is in Pakistan. 5 days later I get another email saying the plane that is supposed to transport my item was experiencing mechanical issues and would be delayed even longer. A month goes by and I finally receive my item and the quality and color are terrible. The color doesn’t not look anywhere near the site. I ask for a refund and we go back and forth over several days finally I settled on a refund of 80% of what I paid for that item. The worst.

Bought a Detroit lions hoodie and what I received was junk. Tried to return it and they wanted to negotiate the price. Only got back 70%. Hoodie was wrong color, 💩 material. Don’t buy from here. Third world junk.

Far as I can see this company and his customer service is on point when you have a problem they get right direct to the problem I like that and I will continue to do business thank you a lot yours truly customer

Coat didn't work out but customer service was excellent, very helpful with great communication. Getting full refund as I requested.

Great company with exceptional work and the customer service was phenomenal.