PrimejacketsReviews of primejackets.com

I love my Kassandra Nova coat, very beautiful construction, HOT wool, and durable fabrics, Leather pieces, well made! Great price, Magnificent Customer Service, I will buy again! Thank you

The sizing on these jackets runs VERY small. I wanted to exchange the item for a larger size,but was asked to keep the jacket at a 50% discount, which I did. I will gift this jacket to someone much smaller than the originally intended recipient. If you want an oversize fit, I suggest going up at least 2 sizes. Customer service was very helpful and I received the partial refund very promptly. Just wish the jacket ran true(er) to size.

Handled my refund request wonderfully after there was a sizing issue. Great customer service!

Tremendous customer service and very easy to work with. Excellent communication, highly recommend doing business with them again in the future and anyone considering doing business with Prime Jackets.

I had to return an item I purchased from "Prime Jackets." The representative was friendly, seemed to really care that I was satisfied, and offered me several options for the return. Thanks again.

Outstanding costumer service I ordered two jackets and got exactly what I was expecting. They are well made and look high quality. Unfortunately we thought that the jackets would fit oversized so we sized down and they didn’t fit. I reached out to costumer service and they were very helpful and gave me a couple of options to solve my issue. They are quick and very helpful.

Great customer service support. Items were exactly what I purchased. I will buy from prime jackets again in near future.

Excellent and fast customer service!