PrimejacketsReviews of primejackets.com

Originally there was some mistakes made on the garments, but they made it right and gave me a full refund. Thank you!

I'm very disappointed with shopping in this place Primejackets.com. When I saw the pictures of the product, I was convinced they have a quality product. It didn't happen. The product was defective, the proportions on the jacket were different from the picture that promoted the jacket. The material is cheap. the construction of the jacket, like a beginner sewer, made it. Just, a couple of times wearing it, it is holes all over inside the jacket, and the stitches are off. Since the beginning I noticed the proportion of the jacket, was too small for the size that I ordered. I tried to send it back but they didn't accept devolutions, that was my first mistake, starting a business with a company that is not accepting devolutions. They just offered me 75% money back and keep with the jacket. They didn't have other options for me. I wasn't happy but what could I do? I kept the jacket but as I told you it ripped out from the inside every time that I used it inside the wholes are getting bigger. What a waste of money. don't buy from this company

This very expensive hoodie was completely ruined by the material they used. It was like wearing a garbage bag. I requested a refund after I sent photos of how poorly this was made and had to negotiate with them to get at least 75% of my purchase price back. Warning, do not use them, their products are terrible and wayyyy over priced.

INFERIOR PRODUCT AND NO CUSTOMER SERVICE REPLIES I order and received my jacket, but had 2 problems with it. It did not fit, and it is an inferior, poorly made product. I just want to return it and get my money back. I have emailed 5 times, attempted their Contact page on their website twice and called and left a message by phone. I HAVE RECEIVED NO COMMUNICATION FROM THEM ON HOW TO RETURN MY PRODUCT. THIS IS A POOR BUSINESS WITH LOW QUALITY PRODUCTS. AVOID

SCAM SCAM SCAM!!! Stay away! I ordered a jacket for my husband Black Friday weekend thinking it was just a regular deal for that weekend. I cried when I opened the package. It's beyond cheaply made, completely wrong color, the wool is so scratchy with a very cheap silky lining, nothing in between those 2🤦🏻‍♀️ embroidery not sewn on completely & the letters weren't even cut out all the way to actually show the full letter. I wish this site allowed us to post photos. Please stay away! Multiple emails with no response, except 1... They offered me 50% of my money back! When I said no, I haven't gotten any more from them. 4 emails zero response! I'm praying my bank can handle this dispute & help as clearly this place is fraudulent!

I’ve tried to contact the company by email twice this week with no response. Submitted a call back and no response yet. The time is too small and I want to return it for a refund. I tried to call the customer service number but it was disconnected

What a SCAM! This place sells garbage products and has no customer service. The jacket has glue stains, broken button and a weird smell. Tried emailing, call back request multiple times and all the phone numbers I found are disconnected. Stay away!!!

I ordered a jacket and after 2weeks, it came. The jacket was $99 and it was poor quality and not worth $25. Plus, it did not fit and I just wanted to return it. However, their email address gives me a MAIL FAILURE as it has too many complaints or they closed it. No phone good number to call. I have NO way to contact or to return and get my money back. SCAM COMPANY OR JUST POOR QUALITY COMPANY WITH NO CUSTOMER SERVICE. AVOID.