Ramee
I love our switch to primals!
I love our switch to primals!
Response from PRIMALSSep 8, 2026
Appreciate this Ramee, welcome aboard!

Your one-stop shop to live toxin-free! Everything you need to make your daily routine toxin non-toxic including plastic-free toothbrushes, fluoride-free toothpaste, filtered showerheads & more!We also offer a customer satisfaction guarantee, phone calling support 7 days a week 9 AM - 5 PM EST and 24/7 email customer support! If you ever have an issue with your order, not to worry - simply reach out to us and we will make it right, fast!
PRIMALS (primals.shop) has 266 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ramee
I love our switch to primals!
Response from PRIMALSSep 8, 2026
Appreciate this Ramee, welcome aboard!
Line R.
I've been brushing with the rotating heads electric plastic toothbrushes for the last decade. Had periodontal disease which I kept in check by brushing 6-8 minutes every time, and once a week using soap instead of toothpaste. For the last couple of months before I received my Primals brush, I was also fighting a yeast infection in my mouth, that just kept coming back whenever I finished the medication, and that was what prompted me to make the switch. Within a week of using Primals, the yeast infection went away, without medication. I haven't had to brush my teeth with soap in over three weeks, and they still feel as clean as after a visit to the dentist. The slight but persistent infection in my gums around my lower front teeth is gone, and flossing doesn't hurt anymore. I brush for 2 minutes, and my teeth are just as clean as what used to require 6-8 minutes. My ears don't ring when I'm done brushing, which I suspect is due to the low emf. I'm using about 1/4 the amount of chapstick that I used to. I also got the copper tongue scraper, and my tongue hasn't been this pink since I was a teenager. I didn't charge the toothbrush before I started using it, and I still haven't, three weeks later. The plastic toothbrushes were always slightly damp between the bottom of the brushes, which I suspect didn't help the yeast infection. Whenever I pick up the Primals, it's bone dry, all the way in between the brushes. You've got yourself a lifelong customer!
Response from PRIMALSSep 8, 2026
Thanks Line, this is a detailed one and we really appreciate you taking the time. The drying point is a good observation! and it makes a real difference to how a brush ages. Glad the low EMF side and the tongue scraper are landing well too. Lifelong customer is about the best thing we could hope to read. Thanks for being with us!
E B.
Primals seems to be a good company to patronize. They have a product that is very effective at doing its' job. The boar bristle brushes surprised me at how well they really perform. I was impressed with the level of cleanliness with which the brush left my teeth. The boar bristles were much stiffer than a plastic brush for sure. I had no evidence of the natural bristles shedding during use. It's going to take me a bit to acclimate to the bamboo as it's dry feeling while brushing. All in all a good, solid, well made product.
Response from PRIMALSSep 8, 2026
Appreciate this. Most people assume a natural bristle can't clean as well as nylon, so glad the boar proved otherwise for you
Jacob K.
Excellent products and service, Lauryn is fantastic and I’m glad her business is blowing up, great stuff!
Response from PRIMALSSep 8, 2026
Thanks Jacob, lovely to read. Really grateful for the support
Glenn-Jeffrey B.
My Wife & I are “Health Professionals” but extremely Health Conscious Too! As such we are constantly looking for ways to decrease micro plastics daily. We are absolutely thrilled with your horse hair tooth brush heads. They’re so comfortable to use and clean. I have already recommended them to all my 13,000 patients to purchase 👌🙏🏻👍
Response from PRIMALSSep 8, 2026
Thrilled to hear it, thank you! Glad the horse heads are working out for you both, and lovely to know the microplastics angle resonates 👌 Thanks so much, this made our day! The horse bristles are the gentler option for exactly that reason, so glad they're a good fit for you both
Don C W.
Just feels better and cleaner than my previous brush head replacement.
Response from PRIMALSSep 8, 2026
Thanks so much! Cleaner than the old head is exactly what we're going for, and it's the switchers who notice it most. Glad it's working out for you
David T.
Great product, feels much more efficient in cleaning my teeth and rest assured it’s not plastic
Response from PRIMALSSep 8, 2026
. That combination of a proper clean and peace of mind about the materials is exactly what we were after. Enjoy it!
Sydney
Customer service was absolutely fantastic. They were quick to respond and emailed me throughout the day. I am thoroughly impressed and so grateful with how they handled my order. One of the items I ordered was sold out and they were quick to help me get my order figured out and shipped out. They were super accommodating to changes that I made. If their products are as good as their customer service, I will be a customer for life! Thank you for everything!
Response from PRIMALSSep 8, 2026
Thank you for this. Keeping people updated through a hiccup matters more than anything, so it's great to hear that landed. Enjoy everything when it arrives!