PRIMALSYour one-stop shop to live toxin-free! Everything you need to make your daily routine toxin non-toxic including plastic-free toothbrushes, fluoride-free toothpaste, filtered showerheads & more!We also offer a customer satisfaction guarantee, phone calling support 7 days a week 9 AM - 5 PM EST and 24/7 email customer support! If you ever have an issue with your order, not to worry - simply reach out to us and we will make it right, fast!
PRIMALS (primals.shop) has 266 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 230 reviews with 5 stars · Clear filters
Consumer
Electric toothbrush keeps my teeth pearly white clean I look forward to every brushing. I am so happy excellent electric toothbrush.
Response from PRIMALSSep 21, 2026
We’re so happy to hear how much you’re enjoying your PRIMALS electric toothbrush! It’s wonderful to know that every brushing feels refreshing and leaves your teeth feeling clean. We truly appreciate your support and kind words. Our Customer Service is open 24 Hours.
Rob
I love my electric toothbrush, but didn't like the prospect of throwing another chunk of plastic into the garbage every month, so I was pleased to find the Primals toothbrush heads online. I've been using them for the past month, and find theme every bit as effective as the plastic variety, and when one has reached the end of its lifespan, I just toss it in the compost bin.
Response from PRIMALSSep 21, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying your PRIMALS electric toothbrush heads and that they’ve been an effective alternative to plastic. We truly appreciate your support and are glad to be part of your more sustainable routine. Our Customer Service is open 24 Hours.
CarolB
Easy transactions. Excellent product. Terrific customer service. Highly recommended
Response from PRIMALSSep 19, 2026
We’re thrilled to hear you had such a smooth experience with your order and are enjoying the product! We truly appreciate your kind words and recommendation. Our Customer Service is open 24 Hours.
Marco
Great products, excellent support :-)
Response from PRIMALSSep 19, 2026
We’re delighted to hear you’re enjoying our products and had a great experience with our support team! We sincerely appreciate your kind words and support. Our Customer Service is open 24 Hours.
Shawn E.
Love the electric toothbrush and shampoo!
Response from PRIMALSSep 19, 2026
We’re so happy to hear you’re loving the electric toothbrush and shampoo! We truly appreciate your support and are grateful you’re enjoying your PRIMALS products. Our Customer Service is open 24 Hours.
Belle
These toothbrushes manage to be soft while really effective in cleaning. We love them as parents and for my one year old daughter. Shipping was a little confusing and took longer than expected but they were very responsive about the issue.
Response from PRIMALSSep 19, 2026
We’re so glad your family is enjoying the toothbrushes, especially your little one! We appreciate your patience with the shipping and are happy our team could be responsive and helpful in resolving the issue. Our Customer Service is open 24 Hours.
BILL H.
I find the brushing to be way more comfortable on my teeth and gums. I will admit I didn't think a tablet would be effective toothpaste, but it works. The brush itself is so much softer than a "soft" nylon brush. I haven't had it long, but so far I am sold.
Response from PRIMALSSep 18, 2026
We’re thrilled to hear you’re enjoying the softer brushing experience and have been pleasantly surprised by the toothpaste tablets! We really appreciate you giving PRIMALS a try and sharing your experience.
Shawn W.
The products actually work as described. Great quality target gives peaceought mind. Customer service give you live genuine people and great service . Any issue i had with items in my order that were it if stock,I able to exchange them hassle free. Thank you Lauryn and primals.
Response from PRIMALSSep 18, 2026
We’re truly grateful for your kind words! We’re glad you’ve had such a positive experience with both our products and customer service. We appreciate your support and are happy Lauryn could help make the exchange hassle-free!
