PrettyLitter Reviews | Read Customer Reviews of prettylitter.com

PrettyLitterReviews of prettylitter.com

4.62,395 reviews
Pet Stores
Los Angeles, California

Call Directions Website

PrettyLitter

About PrettyLitter

PrettyLitter: The Smartest Choice for Cat Health & Odor ControlPrettyLitter is the revolutionary, health-monitoring cat litter that helps pet parents keep their feline friends happy and healthy. Unlike traditional cat litter, PrettyLitter changes color to alert you to potential health issues such as urinary tract infections, kidney problems, and metabolic disorders—giving you peace of mind with every scoop.Made with ultra-lightweight silica gel crystals, PrettyLitter is 99% dust-free, low-maintenance, and offers superior odor control, making it a purr-fect choice for cat owners looking for a cleaner home and a healthier pet. Our advanced formula absorbs moisture and eliminates odors without the use of artificial fragrances, so both you and your cat can breathe easy. Plus, one bag lasts an entire month, reducing waste and simplifying litter box upkeep.PrettyLitter is delivered straight to your door, ensuring you never run out of fresh litter. With thousands of five-star reviews from happy pet parents, we’re proud to be a trusted name in cat care.Join the PrettyLitter family today and experience the benefits of a smarter, healthier litter solution. Because when it comes to your cat’s health, seeing really is believing!

PrettyLitter (prettylitter.com) has 2,395 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: prettylitter.com
Website: prettylitter.com
Category: Pet Stores
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 67% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Stores, California

PrettyLitter reviews

2,395 approved reviews, newest moderated first

Jared H.
Sep 22, 2023
Just make the switch u won’t regret it…
Just make the switch u won’t regret it mix a little clay litter with it if ur cat won’t use it right away worked for me
Report
Nicole
Sep 21, 2023
Unfortunately 3days and it’s a no
I really wanted this to work but I’ve got to go out and buy all new litter before my friends come over on Friday (tomorrow) and I just set up the pretty litter on Monday afternoon. Unfortunately one box is already yellow and smells terrible. I’ve had a fan set up in the back stairwell with the litter boxes since yesterday afternoon to keep the smell out of my apartment.
Response from PrettyLitterSep 22, 2023
Hi Nicole. Thanks for sharing your experience. Duration issues so early into your PrettyLitter life cycle does seem unusual. We’d like to learn more to see how we can help! While PrettyLitter requires that your litter box maintain a minimum depth of at least 2 inches, there could be other factors. We'd like to collect some information on the bag you purchased for quality monitoring purposes. If you’re still interested in giving PrettyLitter a try, we'd be happy to send you a complimentary bag from our online store to see if duration of use improves over the next 30 day cycle. Please send us an email at [email protected] and include “Trust Pilot Review” in the subject line. One of our product specialists will be standing by and ready to help.
Report
Shelly S.
Sep 21, 2023
Best Litter Ever
My 16 year old cat pees an enormous amount and this litter has saved my money and time! I love it!
Report
Margaret A.
Sep 21, 2023
Happy
I love the PrettyLitter experience.
Report
Ann Gearhart Whiskeyman B.
Sep 20, 2023
Best thing about Pretty Litter is that there is no smell!
Best thing about Pretty Litter is that there is no smell
Report
Susan W.
Sep 19, 2023
Great product
Lightweight. Low tracking. Easy scooping. Less debris to throw away. Odor control.
Report
Ryan R.
Sep 19, 2023
We have emailed meow at kittylitter dot com 3…
We have emailed meow at kittylitter dot com 3 times over the span of months to cancel our subscription (as email is the only way to do this, which is strange user experience in itself). We never hear back. We still get charged for litter we don't need. This has been going on for months. A 4th email is going out today. I just don't get it. What gives, Kitty Litter team?
Response from PrettyLitterSep 20, 2023
Hi Ryan & Kelly. We appreciate you providing us with the additional information so we can get you resolved ASAP. The good news is we were able to locate your PrettyLitter subscription. Unfortunately, we are unable to find any record of cancellation requests made prior to this from either the phone number or email you provided. If you’d like to re-forward the most recent request made to [email protected] and including “TrustPilot Review” in the subject line, we’ll take a second look to make sure there are no gaps or bugs in our records that may have prevented us from servicing you sooner than this. In any event, your subscription has been cancelled by way of this request. This means you are no longer scheduled to receive automatic deliveries or billing from today. You're all set! A cancellation confirmation has also been emailed for your records and convenience. Thank you for giving PrettyLitter a try. We hope you’ll consider subscribing again in the near future. Have a great day!
Report
Christine S B.
Sep 18, 2023
Mary Ann was very friendly and very helpful.
I had received too much Pretty Litter and this was second call to try to get the shipments of your wonderful product paused. Mary Ann was very friendly and very helpful and I am confident that my request will be honored.
Report