Prescription LifelineWe believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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3,483 approved reviews, newest moderated first
TERESA
Prescription Lifeline has always been there to help with whatever the need may be.
Response from Prescription LifelineFeb 3, 2020
Hi Teresa! We appreciate you being a member with us and happy we can assist Richard with his needed medication. If you have ever have any questions or concerns, please feel free give us a call. We hope you have a great week!
Rosanna H.
They were great and well informed, Wonderful in helpful to get me on the right track to be able to get a my prescription, It works so well but out of reach for my income
Response from Prescription LifelineFeb 3, 2020
Hi Rosanna! We appreciate you being a member with us and happy to help you with your needed medication. Your application has been sent off to the Patient Assistance Program, and it usually takes about a week for the medication to ship. If you have any questions, please feel free to give us a call, we will be more than happy to assist you. Hope you have a great week!
Roxie L F.
Saved the day!
Response from Prescription LifelineJan 24, 2020
Hi Roxie! We appreciate you being a member with us! If you have any questions regarding your New Member Kit, please do not hesitate to give us a call. We will be more than happy to assist you. Hope you have a great weekend!
Jeff D.
Very good experience with the people at Prescription lifeline, am so thankful they were there for me!
Response from Prescription LifelineJan 24, 2020
Hi Jeff! We appreciate you giving us a chance to be your advocate. Happy to hear you were able to get your medication for a cheaper price. If you ever need us again in the future, we will be more than happy to assist you. Hope you have a great weekend!
Derryl M.
Very reliable and courteous.
Response from Prescription LifelineJan 24, 2020
Hi Derryl, We appreciate you being a member with us and happy we can assist you with your needed medication. If you have any questions regarding your re-application, please give us a call. We hope you have a great weekend!
ALLYNE M S.
after being a member since 2014 they are sending a refill for a ninety day supply in less than 30 days when I said I due not want the prescription and canceled before it shipped. and they will not refund the 69.00 they took out of my account on 12/17/2019 that was with drawn from my account. was not to be shipped until after 12/23/2019 and they due not give refunds. this is a very bad practice I have also filed a grievance with BBB. this is the 2nd time they have done this to me.
Response from Prescription LifelineDec 23, 2019
Hi Allyne, After reviewing your account, it shows we sent your new prescription to RxOutreach on 12/2/2019 for your next 30 day supply. Your monthly recurring payment was processed on 12/15/2019 and you called in on 12/17/2019 to cancel. RxOutreach received your prescription and set up the shipment before you canceled so that was still processed for you and your needed medication was shipped on 12/20/2019. If you do not receive that shipment in the next 3-5 business days, please call RxOutreach for tracking. As a reminder, you are paying for a service and not the actual medication. Our service gets you enrolled into the Patient Assistance Programs and we take care of your refills throughout the year as well as re-enrollment process. I do apologize if there was miscommunication regarding the recurring monthly draft. For clarification, the "invoices" you received from RxOutreach are just receipts, we take care of the Rxoutreach payments for you as a part of the service. If you still need assistance, we will be more than happy to continue helping you. If not, please contact RxOutreach to see what they would need for you to continue to receive your medication through them. Hope you have a great week. Merry Christmas and Happy Holidays!
Marcia H.
Everyone was very helpful and knowledgeable. My only issue was my packet did not contain my Celebrex application and I just happened to receive a letter from Pfizer reminding that a new application was due by 12/31. I then called Prescription Lifeline and one was e mailed to me and has since been received by you. Phillip was especially kind and helpful.
Response from Prescription LifelineDec 23, 2019
Hi Marcia! I apologize your application was missing from your original packet, but happy to hear one was emailed to you. I did confirm we have received your application and everything needed to process it. You will receive an email once it has been sent off to Pfizer. If you would also like to start receiving text alerts, please text "Yes" to 512-729-1633. We appreciate you being a member with us and hope you have a great week! Merry Christmas and Happy Holidays!
Chuck W.
They are wonderful and extremely helpful!
Response from Prescription LifelineDec 23, 2019
Hi Charles! We appreciate you being a member with us and glad we can assist you with your needed medication. We have your application set to be followed up on this week, due to the holiday, it may be next week until we get confirmation. We will definitely keep you updated. We hope you and Bobbi have a wonderful week and a Merry Christmas!