Prescription LifelineReviews of prescriptionlifeline.org

Response from Prescription LifelineAug 9, 2023

Thank you for choosing Prescription Lifeline, your patient advocacy partner. Our mission is to streamline the often complex document completion and submission process for patient assistance programs offered by pharmaceutical companies. We understand that this can be an intricate journey, and we're dedicated to making it simpler for you. We sincerely apologize for the inconvenience of requesting additional documents. The income documentation you provided placed you over the threshold for the patient assistance program. While our goal is to offer the best advocacy service, please note that we don't directly influence approval decisions or medication distribution for these programs. Our team is proactively working to assist in your approval and has asked for these additional documents to further support your case. To provide some relief, I've issued a credit to your account, allowing you additional time to gather the necessary documents. Your feedback is invaluable to us as we aim to elevate our services. Should you require further assistance or have suggestions, please reach out to our customer service team. We are here to ensure your experience is as smooth and efficient as possible.