Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline reviews

3,483 approved reviews, newest moderated first

Susan R.
Aug 24, 2023
The process is cumbersome and lengthy…
The process is cumbersome and lengthy and has required multiple follow up calls. Information has been submitted repeatedly and doesn't seem to get applied and process thoroughly.
Response from Prescription LifelineSep 20, 2023
Thank you for sharing your feedback with us. We appreciate you taking the time to express your concerns about the process. As a membership-based advocacy company, Prescription Lifeline's mission is to support our members in navigating and applying for these programs, which are sponsored by pharmaceutical companies. We apologize for the delay in gathering the proper documents and submitting your application to the patient assistance program. As a show of good faith, we have issued a one-month credit to your account. If you need any further assistance or have suggestions on how we can enhance your experience, please don't hesitate to reach out to our customer service team. We're always here to help and make the process as easy as possible for you. Thank you again for choosing Prescription Lifeline!
Report
Clementine R.
Aug 23, 2023
Erica and Ciara The person that I dealt with was very…
The person that I dealt with was very patient and was knowledgeable about what they were offering for the prescription
Report
Leo Humphreys or Marlene H.
Aug 23, 2023
Knowledge
The representatives I spoke with were very polite and knowledgeable. They were most helpful in answering my questions and obtaining the information necessary for completion of the application.
Report
EASY
Aug 21, 2023
This was a fairly simple process
This was a fairly simple process. They were all so helpful even when the dr did do are asked. You know drs they do things their own way. All worked out. What they said might take 6 to 8 weeks to process just took 2 weeks. Thanks again for all your help with the process.
Report
Christie M.
Aug 21, 2023
My plan
I was grateful for the clear information and detailed information about what to expect.
Report
Barbara P.
Aug 21, 2023
We are new to "being in the doughnut"…
We are new to "being in the doughnut" and dealing with sky rocketing medication prices. Prescription Lifeline has walked us through the beginning steps to help us. They are very patient and caring, well informed and helpful. We highly recommend them!!
Report
Lorenzo G.
Aug 20, 2023
Service was as you said
Service was as you said. Thanks.
Report
carol
Aug 20, 2023
You didn't send me anything
You didn't send me anything. I called to see what prescriptions you had on file and he was taken off those medications
Response from Prescription LifelineAug 23, 2023
I sincerely apologize for the oversight. We truly regret the inconvenience this has caused you. We will be offering a partial refund as a gesture of our commitment to making things right. Our team will ensure such issues are addressed promptly in the future. Thank you for bringing this to our attention. Warm regards, Your Advocate Prescription Lifeline
Report