Randee S.
The customer service rep was very…
The customer service rep was very courteous and helpful

We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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3,483 approved reviews, newest moderated first
Randee S.
The customer service rep was very courteous and helpful
Sandra S.
My team member took her time to thoroughly explain everything to me. I did not feel rushed to complete the interview. I hope your organization can help me with my Tier 3 medications. Thank you
Valued C.
Made it affordable to get the medicine that I need
Ruth
Their quick response to my initial interview and then the application process iam very greatful
Barbara B.
They are on top of everything with updates all the time
Robert M.
Very nice people to talk too! They explain everything very clearly. And they made sure I understood everything before I hung up the phone. They have a lot of patience.
Delmar V.
would probaly be great if i could ever get the medicine its been 3 months since it was ordered
Response from Prescription LifelineSep 13, 2023
We sincerely apologize for the inconvenience you've faced regarding your medication. Ensuring your well-being and satisfaction remains our top priority. Upon review of your account details, I'd like to clarify a few points. You registered for our advocacy services on 6/26/23. However, we only received all the required documents for PAP enrollment in our office on 8/17/23. By 9/5/23, we confirmed your approval for the program, with the PAP validating your participation through 11/30/2023. You can anticipate the order to be dispatched to your doctor’s office within 10-14 business days from 8/31/23. Recognizing the challenges you've experienced, we will credit your account as a gesture of goodwill. Thank you for choosing Prescription Lifeline
Ann M.
Was just pleased with helpfulness of get my medication