Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
792 approved reviews, newest moderated first
Trishe
Overall our experience with Premium was very good. Our loan officer, Sayuko, was absolutely amazing. She was prompt at answering emails, and went so far as to call or email me later in the evening and on Saturdays if I had concerns. We had a few snags during the underwriting phase that I believe could have been avoided if the communication with our mortgage processor was a bit better, but overall I am very happy with the service I received.
JANICE S.
Matt Secor and his team from Liverpool,N.Y. and the Rochester,N.Y. office made everything as easy as possible,we set a record for the longest mortgage process;as I'm sure Matt must have written a book about by now.They are all wonderful people and very accomodating as far as making appointments to accommodate your schedule.
Ashley R G.
I had a wonderful experience with premium mortgage, particularly with Laurie who handled my mortgage application and the care of all my documents. She was always quick to respond any questions that I had and helped me throughout the entire process. I would highly recommend her and premium mortgage.
Jarrod A A.
Karen and Courtney were amazing to work with and made the process of home ownership easy to navigate. They were clear with their expectations and ensured we were ready to buy our first home. Thank you!
Christine M C.
Jeanie Nasello and her team are AMAZING!
Matthew R.
Joel was great, and his associate Brandon also. Very professional and they were always there to help with any questions I had. Excellent!
Daniel & Sarah S.
We will NEVER use Premium Mortgage again! They would never return our calls, emails, or texts. Our mortgage guy Dylan Randall even blew us off and didn't even show up to the appointment we had scheduled with him. We had the WORST experience with this company and you couldn't even pay me to use them again next time we purchase a house. Do yourself a favor and go with someone else. It will save you a lot of tears and stress!!!!
Amber P S.
I recently had the pleasure of purchasing a home through Premium Mortgage. I had the opportunity to work with Jeanie who made the process as painless as possible from start to finish. I would definitely use them again and recommend them to someone in the future.